Technician arrived a lot sooner than expected. Quickly found the problem. He came prepared, with all the parts required to replace what was not operational. We are very satisfied with the service provided. Very much their standards, based on our previous experience with On The Go.
Submitted by Ernesto Esguerra on Sunday, Jul 14, 2024
Great service, our AC started leaking and we needed someone asap to come take a look/fix it. I found it very professional that they accommodated mine and my husband’s work schedule. Adam is very kind and explained everything that was going on with our AC and was able to fix it. We definitely will be continuing business with them. Thank you for the great service!
Submitted by Ariana Saenz on Friday, Jun 28, 2024
I was referred to On The Go from a very good friend and realtor - (seasoned realtors ALWAYS know who to call). From making the appointment to having my AC fixed everyone I dealt with was professional, efficient and pleasant. They were fast to come out and this is a busy call time and it’s hot as blazes here so I really appreciated their quick service response time. (Less than a day) I highly recommend this company - from start to finish they were great.
Submitted by Shannon R on Friday, Jun 28, 2024
Thank you so much to the wonderful tech you sent to my quail ridge apt. His efficient and professional work has my ac even better than before. It's no wonder that your company is one of the top ranked in las cruces. Thank you again.
Submitted by Anita Valigura on Tuesday, Jun 25, 2024
I have used On The Go for years at my business. They always come out as soon as possible, they troubleshoot the problem, and they thoroughly do an outstanding job. They take pride in their work and it really does show, I cannot recommend them enough. Professional, courteous, and A+ service.
Submitted by Robyn Kahle on Monday, Jun 24, 2024
Hands Down the Best! I've trusted On The Go with scheduled maintenance and repairs of my AC unit. Prompt and reasonably priced. I told my friends about the great service this Company provides and they are using On the Go as well. I called yesterday afternoon and by 10 this morning my unit was back online!! You can't go wrong with this company
Submitted by Samantha Doble on Wednesday, Jun 19, 2024
Joel arrived early and took great care to explain possible causes of our cooling issues. He replaced the filter and discovered a coolant leak in our roof unit, which he documented with photos and video to show us. On The Go is definitely the HVAC company that we are using from here on out!
Submitted by Carol O on Thursday, May 30, 2024
My experience with this company was excellent from start to finish. Our technician Santos was very professional and friendly. He made sure to explain everything clearly and took the time to make sure we knew exactly what and why for everything that was recommended for our system. It did not take long at all to get an appointment to have someone come out and the diagnostic fee was affordable.
Submitted by Anita Mcclanahan on Wednesday, May 15, 2024
They responded very quickly and took care of our thermostat issue at no charge because it was a simple issue. They took the initiative and were proactive at doing a preventative maintenance and cleaning on the unit. They were very honest and did not over charge or take advantage since I was out of town. Will definitely use them for my residential and commercial properties.
Submitted by Ernest Herrera on Thursday, Feb 01, 2024