My elderly parents paid All Roofing over $16k to apply a silicone coating roof system with a 5-year warranty. In year 4 of the warranty, the silicone coating began to peel up in various locations on the roof. In a section over the garage, a leak occurred, which resulted in significant damage to the garage ceiling. I intervened on my parents behalf and contacted the owner regarding the peeling areas. He initially indicated that since a roof mounted A/C unit had been replaced a couple of years after the silicone coating had been applied to the roof, the warranty for the entire roof was void. However, he indicated that he would repair these various areas for additional money. The warranty paperwork does not support the owner's claim that the warranty is void. Additionally, the areas where the silicone coating is peeling off were not near the A/C unit and were on separate sections of the roof. After much back and forth communication he agreed to repair the areas where the silicone coating was peeling off. In June 2023, they applied silicone coating to a portion of the garage roof area that had leaked in 2022. No effort was made to repair the interior ceiling of the garage that had been damaged by the roof leak. No work was done to the other areas of the roof where the silicone is peeling off. I again contacted the owner regarding the other areas and he again attempted to avoid honoring the warranty by stating it was void, which is incorrect. After additional communication, he again agreed to repair the other areas, but to date has not done so and does not respond to attempts to contact him. Based on my dealings with the owner, his business practices are questionable and the quality of work is substandard. His attempts to take advantage of an elderly customer are shameful and dishonest. Potential customers should be aware of his business practices and that any warranty offered may not be honored. I've also filed a complaint with the Better Business Bureau.
Submitted by John H on Tuesday, Sep 19, 2023
We had a very positive experience working with All Roofing Enterprises, LLC. They did a full roof installation on our home, and roof repairs on my office. In both cases, the work was done efficiently, professionally, and for a fair price. In short, they were a pleasure to work with, and I recommend them without reservation.
Submitted by Portia Franklin on Thursday, Feb 18, 2021
They replaced my roof whe it was leaking for a while. They were very professional and the cost was very reasonable. I would recommend them to anybody looking for roofing services. I also used them for the company I work for.
Submitted by Roberta Duran on Wednesday, Feb 10, 2021
Ferbie did a great job to my roof that was in shambles. He repaired everything and did an excellent job. No more roof worries for me!
Submitted by Belinda T on Wednesday, Feb 10, 2021
I had a new roof placed. The price and the quality were exceptional!! I would hire and recommend ARE for any future roofing needs.
Submitted by Ron Trujillo on Tuesday, Feb 09, 2021
Mr. Coriz replaced my entire roof. His work was not only timely, but impeccable! While most offer a quick fix, he offered professionalism and quality work. I would definitely refer him to any Residential or Commercial Business.
Submitted by Diana Mejia on Tuesday, Feb 09, 2021
We loved this roofing company. Their understanding of the changing New Mexico climate and its effects on New Mexico roofing systems is second to none. When we build another home, we will be calling All Roofing enterprises thanks Guys!!
Submitted by Ortiz Family on Tuesday, Feb 09, 2021
By far the worst roofing company anyone could ever go to I paid for a roof replacement and they only coded it Then after less than a week they housed me and threatened me for the remaining balance after they finished the work Instead of waiting 30 days like normal business would then only 2 days after my roof started to leak worse then it originally did we had to turn our Electric off because the roof was leaking from electrical outlets and lighting it was a horrible experience we lost food for no power My home got more destroyed than it ever was worst company ever
Submitted by Gabriel Romero on Thursday, Jan 28, 2021
They replaced my roof, very professional and friendly. They did it in a timely manner. I would highly recommend them , for your roofing needs!
Submitted by Rosalie Desautel on Sunday, Dec 30, 2018