Tom was very friendly. He understood my needs and was able to give me the quotes I needed. He definitely knew his stuff. Thanks.
Submitted by John Martinelli on Friday, Jul 12, 2024
The team got started early. Had the entire unit replaced and installed and tested in three hours and system was working perfectly when they left. Told me everything I needed to know about the thermostat made sure I knew about my VIP program benefits and were absolutely stellar and professional every step of the way. If I could give 10 stars I would!
Submitted by Jessica Dowling on Thursday, Jun 27, 2024
Mr. Washington did a fantastic job. He's very thorough, sincere, and an intelligent technician. He explains everything he's doing, tells the cost before doing the job. He did not leave our home until everything was working properly. Ambient is very lucky to have Mr. Washington on their staff. We've been without AC for 5 days, waiting for 2 other businesses to come and repair. We called Ambient and they were here in 20 minutes. GREAT CUSTOMER SERVICE!!! Will always call Ambient for services.
Submitted by I Cobb on Thursday, Jun 20, 2024
We called into Ambient Edge about a home A/C unit not working properly (on a 100+ degree day). Within approx 2.5 hours the unit was diagnosed, repaired (condenser had failed) and working. Many thanks to technician Andy G especially and the Ambient Edge team for their super quick response and resolution.
Submitted by Charlie O on Tuesday, Jun 18, 2024
Jay Frias was an exceptional technician. On a particularly hot day, he spent several hours trouble shooting our AC units. He was able to diagnose the problem, get things working, and offered suggestions for better AC options. Absolutely professional and polite!
Submitted by Daniel Levasseur on Saturday, Jun 08, 2024
Andy is very professional, yet not speaking in terms not understandable to the customer. Thorough in explaining problems and how to correct it. A very positive experience in midst of a heat attack. Will use Ambient Edge for my future needs. Shelly and O.B in Henderson!
Submitted by Ole B Johannessen on Friday, Jun 07, 2024
Our technician, Andy, was friendly, knowledgeable, and didn’t pressure us into buying a new AC. He did recommend a maintenance plan, which made sense. We highly recommend him and the company that he works for, Ambient Edge.
Submitted by Autumn Winds on Thursday, Jun 06, 2024
Adam was very professional and courteous. He checked my HVAC system as I wanted to make sure it was ready for the summer months. System is 10 years old so as expected it's going to need some service items. They were prompt and easy to schedule a time that was convenient for me.
Submitted by James Dickerson on Wednesday, May 22, 2024
Highly recommend Ambient Edge. They offer different products so you have options. They also have a promotion for zero interest. I had Kyle as my sales associate. He was knowledgeable, helpful, kind and polite. Install occurring next week and they are moving my unit so it doesn’t block my side boat/RV/Trailer parking, as my old unit does. So new air and heating unit and access to side parking! So very happy. Again, highly recommend. They have been holding my old unit together for me, but time for a new as my coolant is no longer made. Thank you Kyle for everything! Much appreciated!
Submitted by Clarice Anderson on Thursday, Apr 18, 2024