Member Reviews

1 Star Review by Madeline Shanahan

ETA: I also left a review on his FB page. It simply said they don’t back their work and that I wouldn’t recommend. Pink’s Carpet replied that we’d left a “leaky trash bag” on the carpet. First it’s new dog stains. Then it’s a leaky trash bag??? Finally, they said they would be contacting my husband’s boss in the military. My husband is retired so they can’t. But beware. If you use this company and have any sort of dispute or leave a bad review…they get nasty very quickly. We were happy with the service initially. We paid extra to treat two areas where a dog had had peed. As time went on, the pet spots we paid extra to treat got way darker and bigger. Our only crime is in waiting to tell them. With 4 teens in the house, the days fly by. My carpet didn't go anywhere though and shocked that they are so uninterested in fixing it. We sent the following pictures and asked them to come again. Since the spots are bigger and darker it appears that the chemical they used to treat was not properly sucked out of the carpet. It's only a guess but that's what it looks like. A simple mistake. We aren't mad...just want them to come wet it down and clean that chemical out. We contacted them and we were given a quote for a new visit. We supplied pictures and explained the spots had grown and gotten darker. Pink's Carpet claimed our dog must have peed exactly in a line again and caused new, worse spots. That dog is gone and so this is impossible. I told the company this and they insisted I was wrong. It's obvious the cleaner they used just wasn't sucked up out of the carpet. It would probably be an easy fix. We volunteered to pay some kind of fee but believe they should fix their mistake or at least partially cover this horrible result. They told me to "have a good day." While the initial result was lovely, the stains slowly appeared and have only grown darker as time goes on. If you're looking for a company that backs their work or can clean pet stains, don't hire Pink's Carpet.

Submitted by Madeline Shanahan on Saturday, Sep 09, 2023

Pinks Carpet Cleaning

5 Star Review by Marc Floyd-LV

I had an outstanding experience with Pink's Carpet Cleaning. Mike, the owner from Pink's, was exceptional in his approachability and personal touch. The prices offered by Pink's are incredibly competitive and provide great value for the service rendered. I have no doubt that I will be a repeat customer of Pink's. Mike's extensive knowledge and expertise in carpet cleaning truly impressed me. I highly recommend Pink's Carpet Cleaning for their exceptional service and the expertise of their team members like Mike

Submitted by Marc Floyd-LV on Thursday, Jun 22, 2023

Pinks Carpet Cleaning

5 Star Review by T F

My carpet cleaning experience was great. Got a quote on yelp and it was comparable to others around town. The customer service was great, Mike showed up on time (and was even available earlier because of a cancelation), walked me through the whole process, and finished the job efficiently. The carpets look great, thanks Pink's!

Submitted by T F on Thursday, Mar 30, 2023