Submitted
by Bec Ky on 03/25/2024
5 Star Testimonial by Bec ky
William, Juan & a second William did a great job replacing the irrigation system, adding rocks & landscaping. The yard looks great! I will definitely call them again. I recommend them wholeheartedly.
I have been with Cacti for several years. I'm attaching photos of how my yard looked after they left this morning. It is absolutely magnificent! The only reason I gave them four stars instead of five is that they often do not have enough time to do an equally magnificent job on the backyard. They do as much as they can in the time allotted. Whatever they're not able to do in the backyard on one visit, they do on the next.
New review May 17, 2024
Oh my goodness! Once again you and your crew outdid themselves. They cut things that were growing into my yard from our neighbors. They even cut back the roses that had finished their first blooming. I am so impressed and so very grateful.
New review June 21, 2024
Yesterday I was looking at my yard from across the street. I cannot believe how sculptured everything looks! They take unbelievable care and pride in the work that they do.
Submitted by Eileen Moynihan on 06/21/2024
Zack was the foreman this time. He and the 2 helpers were great! They worked fast, but there was lots to do this time. They worked past the 'paid' time to make sure the work was complete. Thanks Cacti!!
Submitted by Keith Weyandt on 06/06/2024
I highly recommend Cacti Landscape for anyone considering a yard renovation. From start to finish, they were a pleasure to work with and exceeded my expectations in every way.
One of the things that impressed me most was their responsiveness. Despite my tight timeline, they worked diligently to accommodate my schedule without compromising on the quality of their work. Unlike other local landscape companies that wouldn't even return my calls, Cacti Landscape was prompt, professional, and attentive throughout the entire process.
The team at Cacti Landscape not only delivered a wonderful final product but also stayed true to the original timeline and budget, which I greatly appreciated. Their attention to detail and commitment to customer satisfaction were evident from the initial consultation to the post-install follow-up a few weeks later. Bret and his team went above and beyond to ensure that everything was to my liking, and I couldn't be happier with the results.
If you're looking to transform your outdoor space, I highly recommend giving Bret a call at Cacti Landscape. You won't be disappointed!
Submitted by Holly Spoor on 05/06/2024
Have very low expectations with this company. Very poor communication, no initiative and basic cleaning and landscaping skills. I’ve been using this company for almost 2 yrs. Never updated me on any details of the landscaping throughout my monthly services and allowed 2 of my trees to die off. After they died, they remained in my backyard for 6 months and didn’t say anything. My larger tree overgrew and branches started scraping up my roof. When I called to discuss my expectations and another concern with an irrigation leak, they told me they checked it and didn’t find anything. After further investigation, I found the leak and believe it’s time to find a new landscaper.
Submitted by Joe Owens on 04/30/2024
William and his crew from Group 2 arrived right on time and they worked very hard to clean up my yard! I kept thinking I could take care of it by myself but over time I just couldn’t keep up and needed a lot of weeding and trimming and general picking up of palm tree stuff that falls down. It looks even more amazing than I thought it could! Thank you so much for all of the great work and I am looking forward to the monthly maintenance I signed up for to keep it looking this great! Thank you again!!
Submitted by Gail Warner on 04/13/2024
Very disappointed I was told over the phone that my service would include the front and backyard and weed removal and spray this is what was left. Backyard was untouched and weeds still in front yard. Also had to wait over a month for service.HOA send another notice for the front yard weeds that were left right after the service. I contated a rep he did not sympathise only told me my service is only for 30min. Who can clean a front and back yard in 30min first of all. Still wondering when the weeds are getting scheduled for spray?
Submitted by Nattalie Buckley on 04/04/2024
Worst service ever. The owner called and told me the yard looks perfect and would not give my money back even though three men came to my property for a hour and did absolutely nothing. I’m disgusted they would take $200 from me and I still have to have my yarded cleaned and the tree trimmed. Do not use them! Ever! Disgusting.
Submitted by Melissa Horta on 03/20/2024
One star for the one good interaction with this company, which was the consultation. Everything else was just bad customer service. We hired this company to spray the weeds and to do yard maintenance once the weeds were dead. The services were prepaid so once they got our money, they didn’t care if they did a bad job. The first appointment was to spray the weeds. When the person that was supposed to spray got to our house, he said that there was some sort of miscommunication, and that he didn’t have enough weed killer and we would have to reschedule. He told us it would be faster to call so we did. They set up the appointment with a 12 hour window. We had already called off work for the initial appointment that they messed up, which was just a 4 hour window, and now they were giving us a 12 hour window for the next one. Once they actually came with the correct amount of weed sprayer, they missed spraying a lot of the weeds, and when we called to let them know, they told us that they would spray it during our yard maintenance appointment. For the appointment, they didn’t even tell us when they were coming, they just told us they would call when they were on the way. The day of the appointment they didn’t tell us they were there, the only reason we found out they were there was because our security cameras let us know. A car dropped them off and left. The 2 workers ended up standing around waiting for 20 minutes for the car to come back because they didn’t have everything they needed, they were trying to pull up weeds with their bare hands. They failed to pull up all the weeds, they didn’t check our irrigation system which on their contract said was included, and they didn’t spray the weeds like they said they would. The first hour was prepaid, and they told us that they would charge more if they needed more time. We understood that and was prepared to pay the extra if needed. But they just left. When we called again and let them know that they didn’t do everything on the maintenance, they told us that we would have to pay more. And yes, they charged us the extra 20 minutes that they were just standing around and waiting. They came one last time and sprayed the weeds and this will be the last time I will ever use this company. Use any company that you can and be wary when they ask for a prepayment because they don’t care how they do once they get your money.
Submitted by Nicole Miranda on 12/12/2023
