Submitted on 06/07/2024
My water heater started leaking and went out in the afternoon. I of course needed it replaces ASAP. I called Active Plumbing and Tony Emmons came out within an hour. He was very helpfully, guided me through the entire process and pricing. I was also very pleases to find that he could do it today! Tony did a superb and efficient job and was very clean and personable. Thank you Tony and Active Plumbing. I will definitly use you again in the future.
Incredible service from start to finish! My AC was leaking and needed replacement. From the time I first called to get a free estimate to the final step of installation, the entire team at Active Plumbing & Air Conditioning was sooo amazing!!! Shawn has been there every step of the way, answering all my questions and concerns, and Adam and his team, as promised, have removed and installed my entire AC system, inside and out, in about 6 hours! I was amazed with how knowledgeable and efficient they were, but what I appreciated the most was that they were straightforward and provided me with the best options and then went above and beyond to deliver incredible service, making sure everything was done right, every step of the way. The entire team was so kind, friendly, and hard working, and has provided me with the best service possible from the beginning to end, ensuring I received the most possible quality of work. I love my new AC! I am so grateful to have been able to get their services with such quick and efficient response. I would most definitely recommend them and will use them for my future needs for years to come. Thank you Active Plumbing & Air Conditioning Team for your superb service!!! ?
Submitted by on 06/29/2024
My AC stopped working in the early hours of a 100* June morning in Vegas. I shopped around and got a hold of “Active Plumbing” and they were able to show up within 45 minutes to inspect. The tech assessed the issue and changed out a few components, high voltage capacitor and a few other things that they had stocked on their truck already. In all, the job was finished within 30 minutes. It was much cheaper than I was expecting, and I signed up for their yearly service to maintain my rooftop AC system and also my water heater and plumbing needs. I had a home warranty, which I just canceled, (basically to service these needs) since I am now using Active Plumbing.
Submitted by on 06/29/2024
Shawn and the team did a great job for us. We had a 24 year old AC compressor that died. We called and talked to a few different companies and Shawn did a great job presenting their install care, value offering, and warranty plans. After chatting with Shawn for a bit, we decided that replacing the entire system was the right call since the whole system was so old and had been acting up a lot over the last couple of years.
They had the unit installed a couple days later and now our house is livable again. Thanks to Active Plumbing & Air Conditioning for a fast, great job for our install!
Submitted by on 06/29/2024
It's Vegas and it's getting H O T!! Of course my A/c went out....
I called Active Plumbing & Air Conditioning based on a referral from a good friend and I am so glad I did. They are AMAZING!!!!
They came out same day to check it out and got the new unit installed ASAP! The prices are extremely competitive too.
ALL of the staff, office and field, were friendly and knowledgeable, and they took the time to answer all my questions. Never getting frustrated when I had just 1 more quick question... thank you
HIGHLY recommend if you're looking for an AC company!!!
Thanks Active Plumbing and Air Conditioning!!!!!
Submitted by on 06/21/2024
I'm giving these guys a five-star review. They answered our questions, very fair on price and did a nice clean water main replacement. They actually went above and beyond. We put them on our speed dial. You never know when you need a good plumber but eventually you will. Thank you very much ??
Submitted by on 06/20/2024
I had a sewage issue over a weekend. Everything was backed up. I contacted Active Plumbing & Air Conditioning and they came out the same day at no extra charge! Tony was our technician and was so friendly and helpful. He had to spend hours working on my situation and resolved the issue. The charge was very reasonable and everyone I spoke with was professional and went above and beyond. I highly recommend Active Plumbing and will be calling them for any future work I may need done.
Submitted by on 05/23/2024
I couldn't be happier with my experience with Active Plumbing! Firstly, Justin came, assessed the problem and provided me a better solution and estimation than their competitor.
I was clearly informed about an alternative solutions, financial aspects, warranty, the whole process - at what time I might expect the team to come every day, when water would be shut down etc.
The quality of their work was outstanding. The repair was carried out efficiently. What really stood out was their attention to details and commitment to ensuring everything was working perfectly before leaving (the area around the house looked like there was no repair at all!).
I highly recommend Active Plumbing to anyone in need of plumbing services. They have earned my trust and future business. Thank you, for a job exceptionally well done!
I can also recommend the Air Conditioning cleaning service. The team came as planned, communicated well what they were going to do and in which order, they did what they supposed to do and my family could feel the difference in the air:)
Submitted by on 05/19/2024
Active Plumbing installed a new AC system in our older rental home about a week ago. The previous system was very old and stopped functioning. It was important to have a new system installed before the weather started to get real hot. I wanted to give it at least week before giving a review, in case the system was not performing as anticipated.
In the end, Active Plumbing and Air ended up installing two brand new condensers. The AC is working quite well right now. Wanted to give a shout out to Shawn Williams (Sr. Technician) and his crew. They did a great job installing under difficult circumstances due to how old the home is.
Giving 4 stars since I can't give 4 1/2.
Pros:
1. Crew was mostly on-time, they arrived about half hour late, but was not a huge problem since we were home anyway.
2. Crew was careful not to damage any furniture as they were coming and going in and out the premises.
3. The installed system appears to be working very well right now.
Cons:
1. Crew could have done a little better job cleaning up some of the mess that was left behind. There was some debris that I had to vacuum up later, but it was not too bad.
Submitted by on 04/23/2024