I reached out on behalf of my condo building to get a proposal for monthly elevator maintenance and started corresponding with Aggie K. This person was extremely rude, unhelpful, and clearly did not want my business. If you're going to turn down new clients because you don't know how to communicate and there's a scheduling hiccup, I'm happy to take my business elsewhere!
Submitted by Michelle Liu on Wednesday, Apr 17, 2024
Always shows up when you have trouble, usually in the same day.
Submitted by Joey L on Thursday, Feb 22, 2024
Morgan has been our elevator service company for years. We get great service from the mechanics on our equipment and great service form the office in keeping our inspection and testing records up to date with the city.
Submitted by George Cuffe on Wednesday, Jan 31, 2024
Morgan does a great job of responding to emergencies and monthly service.
Submitted by Raymond Velez on Saturday, Dec 03, 2022
I'm in property management and have been using Morgan for a little over 4 years.... I find Morgan to be very responsive to call outs no matter what time of day or night an elevator might go down.... The Morgan back of house team are second to none, from Lisa, Nicole, Johnny, and Courtney not to mention the fabulous Aggie, to their field engineers of Bruno and Lopez. Thank you Morgan team for making me look good :-)
Submitted by Scott Lissner on Tuesday, May 17, 2022
Morgan Elevator Co is excellent. Dealing with the logistics of an elevator in NYC is like navigating a maze blindfolded and Morgan Elevator Co has made it seamless. In particular, Nicole is an absolute pleasure to work with and goes above and beyond with client support. Thank you Nicole!
Submitted by Johanna Mackenzie on Thursday, Mar 14, 2019