Thanks to Janelle G. she made a hard decision easy. She had the patience of a saint with us constantly changing our minds , she must have made a dozen trips into the warehouse to bring out more samples! Thanks to her we found the tile we love, look forward to working with her again!!
Submitted by Russell Halbach on Tuesday, Jul 30, 2024
Helpful to a fault! Beautiful products that can't be found elsewhere.
Submitted by Judith Cofield on Thursday, Jul 25, 2024
Great selection of tiles and exceptional customer sevice!
Submitted by Akar Doner on Friday, Jul 19, 2024
Rude, condescending customer facing experience. Not willing to offer help to potential customer asking for advice, all the while shaming customer for not having knowledge about tiles. Shocked about positive feedbacks here. Maybe a bad day, but live with fact that one lousy attitude towards customer will lead to perpetuated bad feedback.
Submitted by Dj C on Saturday, Aug 14, 2021
I had a great experience working with Rachel from Country Floors. She got a quote out to me quickly and was very accommodating to my varied requests. The tiles arrived a month ahead of schedule and are as lovely as their website has them portrayed.
Submitted by Betsy Carr on Wednesday, Feb 24, 2021
I have been very pleased working with Country Floors. It had been a long while since I had used your company. I love your new lines and have selected several tiles for my upcoming projects. (One already on order.) More specifically, I had the pleasure of working with Christine Cardinale. She was extremely knowledgeable as well as professional. She guided me though a few difficult issues on the job. I was glad to have found her in my hunt for a beautiful tile and a stunning design. I look forward to working with her again soon .
Submitted by Stacie Colbeth on Monday, Aug 24, 2020
Today, July 8, 2020, I called Rachel Rivera for some help with tile installation. She graciously agreed to help me. Within seconds, I was emailed her response.. Her friendly manner and her efficiency make her an asset to Country Floors. Rachel’s service makes me a repeat customer, and a store that I would definitely recommend to friends. Of course it goes without saying, Country Floors has gorgeous and hard-to-find merchandise! Gail Fread
Submitted by Gail Fread on Wednesday, Jul 08, 2020
Country floors has such a beautiful and unique selection of tiles for both my residential and commercial projects. It is always such a pleasure working with Rachel. She is so responsive and helpful!
Submitted by Penelope Kim on Friday, Feb 14, 2020
Great selection but more importably ask for Rachel, she's was patient, insightful and altogether awesome with my order. Whereas other competitors in the neighborhood (really talking about the 'mean girls' at Artistic) wouldn't give me the time of day with a small order, Rachel gave me her full attention and was on top of everything. Stop in, take a look and buy your tile here.
Submitted by Michael DeFusco on Friday, Jan 10, 2014