We recently returned home from vacation and quickly realized something wasn't right with our garage door. My call to Castle Garage Door was returned promptly and Paul arrived a couple of days later. After a quick look, he identified the issue and also saw a couple of other potential issues that he reviewed with me. After discussion, we agreed that he should fix all of them so that we would have no worries in the future. I still can't believe he fixed all of them in an hour! Paul is professional and friendly, and we appreciate him taking good care of us. I wouldn't hesitate to recommend him and this company to my friends and neighbors.
Submitted by Stephanie Lewis on Friday, Jul 05, 2024
Matthew is a wonderful person with a beautiful personality and he did a GREAT JOB on repairing my garage door, he explained everything to me and show me what was wrong with my garage door. Matthew is an accessible to your company that take pride in his work. I will use Castle Garage Doors in the future! My garage door is very quiet when it closes, Matthew text me to let me know what time he will be here. I highly recommend Castle Garage Doors. KUDOS TO MATTHEW FOR A GREAT JOB!!!
Submitted by JULIANNE DRAVOE on Thursday, Jun 27, 2024
We called Castle Garage Doors to come out to repair a broken spring on our garage door. Jake was great and very courteous - he helped us schedule the appointment and kept us updated throughout the entire process. Matt and Doug came out to complete the repair on appointment day. They called just prior to their arrival and both were extremely professional and knowledgeable. They were even nice enough to inspect our entire garage door setup and offered advice on parts that may need replaced in the near future. They worked quickly and before I knew it the door was working perfectly. I will absolutely being using Castle again in the future and would definitely recommend others to do the same. Cheers!
Submitted by Kevin Arnold on Sunday, May 12, 2024
Excellent and professional service through and through. Paul, our sales associate, helped us pick the perfect garage doors. Dough, who did the installation, worked diligently and cleaned up after himself. Jake, our customer service rep, helped walk us trough the process with ease. Thank you all for making this a wonderful experience and for providing excellent customer care.
Submitted by Michele Baskette on Tuesday, Apr 16, 2024
Matt and Douglas were the duo sent from heaven. Very energetic, professional, and kind, Matt even swepted up the mess left behind from the previous garage door company that put my door on. They installed it fast and it works great. I definitely recommend this company and they are local to Akron so it’s a win. Support your local business
Submitted by Joshua Richardson on Wednesday, Mar 13, 2024
Paul was on time for the appointment, he was efficient with his assessment and was very knowledgeable about the products available. He had great recommendations. Follow up: My garage door was installed Tues and I love it. Matt and Doug were professional, friendly and efficient. Jake was my first contact and a contact throughout the process and called to make sure everything was okay a few days after install. I highly recommend Castle Garage Doors.
Submitted by Denise M Shoaff on Thursday, Feb 29, 2024