Submitted by Adalberto Fernandez on 04/11/2024
Team was on time , very professional, informative . Easy to talk too and answer any questions. When they left the place looked like they were never there. Left area cleaned . Will definitely recommend to anyone.
It was a very satisfying experience. I would highly recommend Caraballo to potential customers. They provided prompt, thorough, and friendly service. The job was extensive, but they knew how to rectify the problem.
A+ rating
Submitted by V.s. Young Ministries on 07/13/2024
They were very quick and efficient with our air conditioning problem. It literally took only an hour from the time I called to the actual repair. Very professional and nice. I would highly recommend!!!
Submitted by Jennifer Ivanicky on 07/08/2024
Caraballo replaced my furnace and AC. Very easy to work with - great communication and professional, friendly service. I am happy to have everything up and running better than before!
Submitted by Lauren Strandbergh on 07/03/2024
System was down in 90 degree weather and they ‘quickly’ got it up and running buying us time till we could get a replacement. Very nice and thoughtful team.
When it was time for replacement, they showed up when they said they would and finished on time. The team worked well together and left our place spotless!
Submitted by Thomas Passek on 07/02/2024
The technician arrived on time and got right to work. He was friendly and knowledgeable. He was concerned about tracking anything into our house so he covered his feet. We will definitely use Caraballo in the future and recommend them to others.
Submitted by Frank Kelley on 06/24/2024
As a new homeowner, I felt overwhelmed by the idea of needing to replace my entire HVAC system within a year of moving in. Miguel and his team were responsive, transparent, and reliable, and made me feel like they cared about my best interests, not just my business.
Miguel personally stopped by to check on the progress of my HVAC replacement, and inspected it post-completion to ensure everything was set up safely and correctly. His team even made fixes to some surprise safety concerns they found with my water tank and electric panel, and did it all within the estimated cost of service. They were patient with my home warranty company that gave them some hoops to jump through, and they cleaned up so thoroughly after themselves you wouldn’t have known they were even there. I would recommend their services for anything from annual maintenance to large repairs, and I will certainly continue to use them for any needs in the future.
Submitted by Emily Mitchell on 06/13/2024
By far the best experience with an HVAC company I have ever had. Miguel handled everything from start to finish from arguing with my home warranty company for a full replacement to getting us a 10 year warranty which he registered us for. He was responsive and communicative throughout the whole process and it was done in a timely manner. His workers were friendly, considerate, timely, and efficient.
Definitely would recommend and use again!
Submitted by Kayla Urbanija on 06/12/2024
I called Caraballo when my a/c stopped working and a nice human picked up. We scheduled a time to meet and they confirmed later via text. Get this - they showed up at the agreed up time! Then I got the nicest technician who was quick, troubleshooting, and with the part needed in the truck. He fixed it and was out in no time. It was best case scenario. No upsell routine, no "replace the whole unit" routine. Just quick honest dependable fix. They are great.
Submitted by Annie W on 05/13/2024