Scott and Jon came out to our building in Dublin, OH this morning to put a new security and user/door management system. After install was finished they walked me through all the new equipment to show me what had changed from our previous provider and stuck around to make sure that I was able to log into the back office from my computer as well as on their app. everything works as expected. They were both very respectful, gave great service, and left our building cleaner than when they came in. If you are a building owner or property manager I would highly recommend speaking with Koorsen as they offer many services and their costs were very competitive vs what we had been paying.
Submitted by Frank Swiatek II on Monday, Aug 19, 2024
We had Scott and Pete from Koorsen at our school, and we couldn't be more impressed with their work. From start to finish, they were extremely professional, super knowledgeable, and incredibly respectful. Their expertise was evident in every step of the installation process. They made sure to explain everything clearly and took the time to answer all of our questions. Scott and Pete worked efficiently and meticulously, ensuring that the cameras were installed perfectly (even going as far as to replace some that were a little blurry) and that our school's security needs were fully met. They respected our school's environment, working quietly and cleaning up thoroughly after they finished. Their friendly and courteous demeanor made the entire experience smooth and stress-free. We highly recommend Scott and Pete for any. Fire and security needs. Their exceptional service and dedication to their work truly stand out. Thank you, Scott and Pete, for making our school a safer place!
Submitted by Freddie Brown on Wednesday, Jul 17, 2024
I’ve worked with Jessica from Koorsen on two different job-sites. I installed the F/A system. She was very thorough and did a great job of explaining the technical aspects of the Fire Alarm System. No matter how many issues or questions were brought to her attention she always maintained a professional and positive attitude. I appreciate her knowledge and time. Great job!
Submitted by Rocci Withers on Tuesday, Jul 02, 2024
The level of customer service I received while looking for a fire extinguisher for my mobile food cart was off the charts. Leanna was patient, professional, and determined to make sure that of my questions were answered and all of my service needs were met. She took the time to make sure I had the right equipment and even double checked to make sure I understood what I was getting. It's easy to see that Leanna enjoys what she does and that she is customer service driven. Thank you Leanna for providing such an amazing experience. You better hold on to this one Koorsen. She is A 5 star talent.
Submitted by Harry Neely on Friday, Jun 28, 2024
I want to take the opportunity to say Koorsen fire and security has been a pleasure to work with. Dave did an excelled job of running the wire through the whole building. He did not interrupt anyone from working during the whole time he was here. Scott and John are excellent to work with as well. They have actually done both of my businesses. They take their time with teaching everyone how to use the app. If we had questions Scott and John were very knowledgeable on answers. The whole team is very Customer Service base, friendly and professional. I highly recommend Koorsen fire and security. They have a well established team and they make things extremely easy on their customers.
Submitted by Steve Mckinney on Friday, May 31, 2024