Member Reviews

5 Star Review by Nicole McGarry

One of the very best decisions to protect my family. Feel much more safe and secure. Marty was amazing, personable, proficient and professional. Was patient with me during the explanations and questions I had. Could tell he really cared about people and the safety of their loved ones. Would 100 percent recommend.

Submitted by Nicole McGarry on Monday, Sep 23, 2024

Affordable Home Security ADT Dealer

5 Star Review by Chantelle Anderson

My technician was fantastic. He arrived on short notice. He was clean, respectful, professional, and efficient. 10/10 service and education of the system. I am happy with my price, service and product. Thank you guys.

Submitted by Chantelle Anderson on Tuesday, Sep 10, 2024

Affordable Home Security ADT Dealer

1 Star Review by Brett Salyer

Purchased a setup from these guys thinking it would play nicely with my existing smart home setup. This was not the case (without paying an additional cost) and I wanted to return my equipment and cancel my subscription. Apparently (and I was not told this in person), it was a 36 month contract. I called to see if I could get out of it, and was met with a pretty nice gentleman who noted down my information and said that while he could not make the decision, he would forward the information along. It’s been nearly two weeks and I have yet to hear back. I don’t like to leave bad reviews, and would be happy to change this one if I could get some better communication. Update: I Called in. They said there were several notes on my account, they just never remembered to call me and update me. Long story short, there's nothing they can do. And even though I was never verbally informed about the 36 month contact, I am still responsible for paying out the 1500.00 to get out of the contract. This is probably one of the worst experiences I've had with customer support. This is aside from the fact that I've also had their entry sensors falling off my windows and setting of the tamper alarm. For those looking for security systems for your home, I'd recommend something like SimpliSafe. Its cheaper. There's no contract. And you do not need an additional subscription to get basic Google Home support.

Submitted by Brett Salyer on Friday, Jul 05, 2024

Affordable Home Security ADT Dealer

4 Star Review by Joseph Powell

The instalation process was a breeze and the service is solid. The cameras rarely go off line or freeze. I will say the only negative is that I have been trying to schedule a tech out to hardwire a camera with no answer or response. They called to do a survey and got is quickly schedule next day tho. All in all I highly recommend.

Submitted by Joseph Powell on Thursday, Jun 06, 2024

Affordable Home Security ADT Dealer

5 Star Review by Mitch Raichart

just bought our first home and had an ADT system installed while we were still remodeling and staying elsewhere. a sensor went off one night and they were quick to respond and get the appropriate first responders to our home to ensure everything was okay. we leave home & sleep better at night knowing we are protected.

Submitted by Mitch Raichart on Thursday, Jun 06, 2024