I recently had the pleasure of working with Columbus Roofing Co. to replace the roof on my home and I couldn't be more satisfied with the entire experience. From start to finish, they exceeded my expectations in every way. First and foremost, their customer service is fantastic! Jesse Hunt, in particular, was instrumental in making the claims submission and roof replacement process seamless. He guided me through every step, ensuring I had all the necessary information for my claim as well as a clear understanding of what to expect regarding the replacement process. His attention to detail and dedication to helping customers truly stood out and made me comfortable with the process. The exceptional communication from the entire team at Columbus Roofing Co. was another highlight. Throughout the project, I was consistently updated on the status of the job. Their operational team provided clear guidance on what to expect, which gave me peace of mind and confidence in their work. On installation day, the crew arrived early, displaying professionalism and friendliness. They were meticulous in their work and went above and beyond to ensure that all debris was removed from the job site. This was particularly important to me as I have young kids who play in the yard, and I greatly appreciated their thorough cleanup. Overall, I highly recommend Columbus Roofing Co. for any roofing needs. Their combination of outstanding customer service, excellent communication, and professional workmanship makes them a top choice. Thanks for the great experience!
Submitted by Jason Dahlman on Friday, Jun 28, 2024
My Columbus Roofing experience was excellent. Jaiden lead me through all of the process and I felt looked after at every step of the journey. Jaiden was a true and staunch advocate for me with the claims adjuster and the insurance company and made sure the claims were followed through to the very end with integrity. The crew were prompt, professional, and thorough. I couldn’t be happier with my roof and my choice of roofing company.
Submitted by Greg Humphrey on Thursday, Jun 20, 2024
We had a huge leak in our roof that we had been struggling to get insurance to pay for. Jesse came out same day and put a tarp on our roof that literally saved us from the huge storm brewing. They were out within a few days to discuss replacement and had a new roof within a few weeks. They helped us build a case for the insurance company and got it paid for :) I highly recommend CRC!
Submitted by Sarah Rowles on Wednesday, May 22, 2024
Jaiden was incredibly responsive and got the job done for us I would recommend him and Columbus roofing company to anyone in need of a roof siding or windows. They fought the insurance for over 6 months to finally get them to cover the entire roof.
Submitted by Andy Payne on Wednesday, May 15, 2024
We had a great experience with Columbus Roofing Company. Jaiden explained the insurance claim process to us thoroughly, and took pictures of the damage on the roof to help us with the claim process. He also met and worked with the adjuster personally to make sure everything is documented. The crew was able to complete the replacement job in one day, and there was no issue with their workmanship or the clean up process. During the replacement process, Tyler notified us of an issue with a rotten face board adjacent to the roof, and suggested for us to get it fixed. The whole process went smoothly and I would definitely recommend them to anyone thinking of replacing their roof.
Submitted by Harry Wardhana on Monday, Apr 29, 2024
Overall, I had a great experience and I’m very happy in my choice of going with Jaiden at Columbus Roofing. I worked with Jaiden through the entire process of getting my roof done with Columbus Roofing and it went fantastic. My new roof looks great, insurance covered the majority of the cost, and he made the process extremely easy for me. Jaiden did the initial inspection when he was already in the area looking at my neighbors home. After noticing signs of hail damage, he talked to me about my options and proceeded to advise me through the whole process of filing an insurance claim. He made sure to be here when the insurance inspector came and worked with them to make sure all of the damage was pointed out included in their notes. Jaiden proceeded to handle all of the on going interactions with insurance, and worked to get them to cover not only the majority of the replacement cost but also the cost to the longer lasting product. After the roof was installed Jaiden came by to answer any questions I had on next steps, and made sure the yard and driveway were all free of debris.
Submitted by Tyler Olson on Wednesday, Apr 24, 2024
I had a great experience with Columbus Roofing Company, directly working with Jaiden France. He was professional, knowledgeable, kept me up to date on the timeline, and was prompt to respond whenever I had questions. We ran into some issues with the insurance company, but with Jaiden’s persistence and knowledge of procedure, we were able to get a complete replacement covered! They even installed gutter guards for a very reasonable price. I definitely recommend Columbus Roofing Company!
Submitted by Ashley Brown on Monday, Apr 08, 2024
From the start of working with Columbus Roofing Company - we had a GREAT experience! Tyler was easy to work with, explained the whole process, and communicated every step of the way. The crews that came to our home to replace our roof, siding and gutters were all professional and personable. When the work was complete, they cleaned up our yard and returned everything back to normal. I would HIGHLY recommend using Columbus Roofing company for your next project. You won't regret it!
Submitted by Aaron Taylor on Wednesday, Feb 21, 2024
We couldn’t be happier with everything Nathan at Columbus Roofing Company did for us. He was extremely professional and explained the process so we could understand the steps it would take to get a new roof. The crew that installed the new roofs on my home and detached garage were very professional. They did a great job from start to finish as well as cleaned up everything very well afterwards. Not one nail found! Nathan was there to over see the crew and make sure everything was done properly. I would strongly recommend Nathan and Columbus Roofing Company. Working with Columbus Roofing Company took away any insecurity we had on the process and will be referring them to my friends.
Submitted by Michael Kovalchik on Tuesday, Oct 03, 2023