We had the solar panel installed a week ago, so we cannot say how they are working just yet. But, with dealing with Icon Solar it has been a pleasing experience. The salesman explained everything very well and answered all of our questions. If he didn't know the answer he checked into it and got back with us. The install crews were phenomenal.They explained exactly what they were going to be doing and about how long it would take. They were very cautious with everything around the house. They were very courteous and did what they said they were going to do. We are excited to see how the panels really work when the electric company gets us up and running.
Submitted by Cindy Merkt on Thursday, Aug 08, 2024
ICON SOLAR did an excellent job installing my solar system. They were happy to answer all my questions and also accommodating to my schedule. The onsite crew was professional and flexible with a few requests I had as to the installation. I am quite pleased with their work.
Submitted by Kory Wallinga on Tuesday, Jul 16, 2024
We had a great experience with Icon Solar. We've had the system for over a year. Owning a solar energy system requires zero effort (the only blip so far has been with the *software* that monitors the system, so I lost a day's worth of data, while still receiving power from the system). It is such a satisfying experience to get low double-digit electricity bills while running my AC through the summer. If I had a larger roof I would add more panels and pay nothing for electricity. But why Icon? Excellent and honest people! A year into ownership, Marc still responds to my text or email immediately. Before my purchase, Marc pointed out that I was overpaying for electricity with my provider, a fact another solar company I considered didn't bother to tell me. Icon folks are honest straight shooters who know what they are talking about. I strongly recommend this company.
Submitted by Lee McEwan on Tuesday, Jun 18, 2024
Icon Solar does a good job of walking you through the process of going solar in a realistic way. Personnel kept me well informed throughout the process. Installers were polite, kind, professional and took pride in doing their best work. Therefore, I would highly recommend Icon Solar to design and install your solar system.
Submitted by Mark Graf on Sunday, May 19, 2024
I can't speak highly enough of Icon Solar. From the start, Matt walked me through the entire process. He listened to my goals and concerns. I am a hands-on person and had tons of questions. Matt was honest through it all. If he knew the answer, he would provide it. If he was unsure, he would say so and would then reach out for the answer. At no time did I feel any pressure. We went back and forth on what panels, what batteries, etc., Matt was very patient. Once the project was designed, Icon took care of all the coordination with the county, inspectors and Duke. Icon kept me updated every step of the way. Never did I have to remind them, they were on top of everything. I volunteered to dig a required trench to run power from my shop to my house. I found myself in a bind trying to get under the driveway. One phone call to Icon, that same day, provided two young men, a 3" diameter, 10-foot-long conduit pipe and a sledgehammer. Within 2 hours, those young men saved the day. Who takes care of their customers like that these days? Icon does! I can't say enough positive about the crew. The master electrician Andy took the time to listen to all of my concerns and questions. I have a SPAN panel that needed to be integrated into the mix and Andy made sure that went without a hitch. The installation crew and other electricians were fantastic. The installation crew are direct employees of Icon, they are not subcontracted and it shows. They treated the job and my property as their own. Every step of the way was quality. Watching Ivan locate the rafters on my roof spoke volumes. He made sure that each anchor for the solar panel rails were dead center in each rafter. If you have any interest in solar, do yourself a favor and give Icon Solar a call!
Submitted by Tim VonDerHaar on Friday, May 03, 2024