Member Reviews

5 Star Review by Leslie LeBlanc

Nice 2 ladies at the desk but the work the installer could have vacuum there mess up be professional about cleanest is valuable to and we want get shar on our but but clean your are up area you worked on that be a big key

Submitted by Leslie LeBlanc on Tuesday, Jun 25, 2024

Shane Burk Glass & Mirror

5 Star Review by Kayelen Fincher

GREAT PRICES! I highly recommend you go check them out! Looking forward to getting my windshield replaced!!

Submitted by Kayelen Fincher on Thursday, Jun 06, 2024

Shane Burk Glass & Mirror

1 Star Review by Aaron Miller

I brought my tundra in to replace the windshield. All went well until I drove down the highway after the repair. There was a leak (seems like it was due to a leak in the bead on the driver's side) that causes a loud howl at higher speed. There is water leaking in now that it's raining. It may not be easy to see in the pictures, but they smeared a large bead of urethane on the inside of the windshield on the trim on the A pillar. (maybe to try to cover up their mistake instead of fixing it correctly). I brought it right back in, and they scraped off the bead on the inside trim, but did not fix the issue. I don't believe they took the windshield off. I guess they went to McDonald's to try it out on the highway and left trash in the truck as well. On the outside of the car, the trim/seals on either side of the wind shield are bent, torn up, and flapped in the wind. Their solution after I took it back was to fill it in and smear urethane all over them. Looks bad, and will be a pain for the next shop I find to try to fix this. It seems like they lost some talent recently, as they not longer offer tint service when I asked. This may have been a good shop in the past, but I would caution anyone to not use them now. It just seems like there's a lot of inexperience and lack of care going on.

Submitted by Aaron Miller on Tuesday, Oct 24, 2023

Shane Burk Glass & Mirror

2 Star Review by Pj OKlife

My first call June 6 ended in getting a single pane pice of glass (basically 2.5 ft. x 3 ft) so not that big...being installed yesterday! Not impressed at all to say the least. I totally understand no one wants to work and supply backlogs, however communication to a customer is pretty important. Doing what you say you're going to do, like calling someone back is paramount in a customer service based job. It's not that hard. The guys who measured and installed the window were great and we appreciate them. The owners were supposed to call....crickets. The office staff at both locations were supposed to call us back...crickets.

Submitted by Pj OKlife on Thursday, Oct 05, 2023

Shane Burk Glass & Mirror

5 Star Review by Esmond Burke

The guys did an amazing job with the shower. They gave me a good quote and installed within a week. The quick turnaround was a pleasant surprise since I was expecting to wait 2 weeks. My shower box was slightly tilted and they found a way to make it look great. Thanks guys

Submitted by Esmond Burke on Thursday, Feb 06, 2020