Brian He was fabulous, he was professional and organized with the communication about the poor outdated system of the air conditioning and heating units. The explanation for the unit replacement was plausible and fair for service time and cost. He made us feel very comfortable and confident that our situation will be taken care of with the best professional service with their company. Respectfully, Quiquia Calhoun-McLilly
Submitted by Quiquia Calhoun-Mclilly on Saturday, Jul 13, 2024
We have a maintenance membership with Suntech so when we stopped getting cold air, they came out to fix it the same day. In fact, they arrived within just a few hours. Mark quickly diagnosed the issue and had the capacitor replaced even faster. I appreciated that he took the time to explain the issue and answer my questions. His knowledge and willingness to educate me a bit really instilled confidence!
Submitted by Barbara Mae Lewis on Friday, Jul 12, 2024
Definitely love suntech heat and air. They replaced our unit 3 years ago and come by regularly for unit tune ups. They don’t rob you, or charge you for things you don’t need. They are accommodating with arrival times and friendly. We will continue to use them.
Submitted by Andrew Lawrence on Tuesday, Jul 09, 2024
First- the Technician that came out and performed the work was fantastic. My review is in no way a reflection of him. He was quick and very helpful. We chose Suntech because our regular a/c guy was out of town this week. Suntech could get out the same day and our main unit was not blowing cold air. It was literally 15 minutes of work and a capacitor that needed to be replaced. A capacitor ranges anywhere from $13-25. Our overall bill for 15 minutes of work and that one part was $500. Our regular A/C guy would have charged no more than $200 for the service call and the part. This is the main reason we always use small local companies. Our guy is always a same day guy regardless of what he has going on, and this was not an emergency after hours call so I'm a little surprised that the fee's were so high. While the tech was amazing, I won't be using them again. Their fee's are just way too high. I checked with a few other a/c people and they said that a during hours call like this should have never been over $300. Larger companies face larger overhead and we ended up paying way more than we should have.
Submitted by Melissa Sleik on Thursday, Jun 27, 2024
Dylan Benson was my technician today. This was my first experience with Suntech and he made it very pleasant. He was friendly, courteous and explained things to me. I really like the way I was treated when I called in for an appointment. I have found the company that makes me feel like they really care.
Submitted by Linda Bates on Tuesday, Jun 25, 2024
I have been using Suntech since late 2021, they are outstanding! Today Michael came out to look at some rust on my water heater and also looked at our gas fireplace. He went above and beyond at his visit today. Michael does a great job of explaining things and seems to have a great depth of knowledge in plumbing.
Submitted by Desiree Kesterson on Wednesday, Jun 19, 2024
I valued the fact that the technicians that came out from yesterday to today, were courteous, knowledgeable and kind. They all worked well and clean. They explained all aspects of the process of the needed work so I could understand it. As I said before they even cleaned up after which they did not have to do. All and all the entire process has been great. From the initial call to completion was extremely smooth. Thank you to you all! Thank you for being a great company, great people & being skilled in your craft.
Submitted by Chelle F on Friday, Jun 14, 2024
Suntech has been amazing to work with! Every technician has been very knowledgeable, kind, and easy to work with. They have explained the problems and solutions in great detail. They have been very efficient in getting installers out to complete the work in a timely manner that works with our schedule. We highly recommend this company for all of your heat and air needs!
Submitted by Sarah Zantout on Thursday, May 16, 2024
Mark was super kind and helpful when he came out for a seasonal ac tuneup. Price was awesome too! Andrew was also super awesome with my free plumbing inspection! Neither made me feel pressured into buying anything. They gave me straightforward numbers and didn’t talk down to me like a lot of places do. Definitely a women friendly company also, which is a big deal in my opinion.
Submitted by Brynn Stroope on Friday, Mar 22, 2024