Member Reviews

5 Star Review by

Solid company! D and d drain came out and replaced all the pipes under my house and gave me a really fair price with the amount of work they did! Definitely will be recommending this company and using them myself from here forward! Thanks guys! 10 stars!!

Submitted on Tuesday, Apr 02, 2024

D and D Drain

1 Star Review by

Does not know how to pour concrete. Price was quoted at $1200-$1500 to fix the crooked pipe and replace the cast iron flange that we had already cut off, we paid close to $2000 for them to bust up our concrete and add a PVC attachment and flange. Pipe is still crooked and now the left side of where the toilet should sit is a half an inch higher than our original foundation and the front of it is about a quarter inch lower than the original foundation area. They offered to come out for free if we had issues, but what can we expect from someone who doesn't understand how to use a level. Pictures include the starting point, which is the circler and the end result which has the level on it. The blacked floor is the original foundation level.

Submitted on Friday, Oct 13, 2023

D and D Drain

5 Star Review by

Our tub and toilet were not draining in the only bathroom we had. We had company staying with us and were panicking trying to find a same day plumber to come fix our drains. They were out within 2 hours of the call and had it fixed in less than 20 minutes. They are very kind people and knowledgeable about what they do. We will be keeping them in our back pocket for the next plumbing issue we have.

Submitted on Friday, Sep 29, 2023

D and D Drain

1 Star Review by

The Company is a joke! The owner Huband by the name of Destin. Showed up late and under the influence! I asked several times for an itemized estimate before the work is preformed. He just kept saying he isn’t going to know til he gets in there. I stated several times that I am the tenant and I am going to need the authorization from the Landlord as soon as he knows how. The intoxicated plumber decided to complete the work without authorization, then decides to stick us with a bill that has no itemization of what we are even be in charge for. Asking the gentleman questions was so hard as he was so intoxicated the communication was as if we were talking to different languages. He runs to Lowe’s and comes back. Had hit a mailbox and his van was dead in the middle of the road. I a 5’3 woman pushed his van out of the road and into an area where it wouldn’t get hit by anything else are caused an inconvenience to my neighbors….as he sat in the driver seat why I pushed his van. I am not the one to write very many reviews and especially bad ones, but if I can prevent this happening to another family. I think it’s worth it.

Submitted on Monday, Aug 07, 2023

D and D Drain

1 Star Review by

Today I used this company to do a simple faucet cartridge removal and replacement. He was just supposed to give me a quote before starting the service. instead he left got in a wreak and then drove back. the van was trashed and looked like a hit and run he was back to fast for a police report. Then began the job without telling me the quote. After borrowing my tools without permission the gentleman then proceeded to give me a 500 dollar bill for a service I didn't approve. Up charged me 375% for a 15 dollar part then after I showed him it was the wrong part he removed 100 dollars from bill. We then showed him the damage to the wall he said was already there. long Story short we got charged way too much for a 15 min job. even charged us the time he was in the wreak since he said he's was getting a part lmao. I would not use this company ever again. Also read all the reviews.

Submitted on Sunday, Aug 06, 2023

D and D Drain

5 Star Review by

I called to get an appointment for a kitchen sink installation and some updates done to some pipes under the sink. They were able to get us worked into their schedule fairly quickly and never once hesitated when the job ended up being a lot more than anticipated (we have an older house with kind of rough plumbing). Dustin was able to get all the pipes and fixtures up to date and the sink installed even while having to make changes due to unforeseen issues. They are very quick to communicate and kept us involved with every step. Will definitely use again!

Submitted on Monday, Jan 30, 2023

D and D Drain

5 Star Review by

We are so thankful and impressed with D and D Drain! We called with an emergent leak and the owner came out on his day off and fixed it himself since all his workers were already out on a job. He was here quickly, was extremely helpful, professional, and kind. The work was done fast and efficient and at an affordable price. Thank you D and D Drain! I Highly recommend this company!

Submitted on Sunday, Sep 18, 2022

D and D Drain

1 Star Review by

We called D and D drain in need of installing a waterline for our fridge. We've been in the house for almost a year and had bought a fridge for the house not realizing we didn't have a waterline/faucet for the fridge to connect to. Upon calling they seemed very professional, upfront and communicated well on got me on the schedule. Even offered to come out and take a look at what I needed installed at no charge. Some places were charging $80 just to get an estimate. The plumbing was installed and is running fine. My issues began when they left my house and left the box for the line connection behind my fridge looking as pictured in the photo. I reached out to them explaining my concern and that this so far was my only issue with our experience. I was greeted with responses of "we don't do drywall work" "we don't trust anyone to outsource and pay for it to be done." As the conversation took place I voiced my concern as I felt this was left undone and didn't look professionally installed. I had worked in trim carpentry for a couple years and when mistakes were made we fixed them. Didn't just leave them for the customer to foot more money to have someone else repair them. I'm unsatisfied with how this situation was treated after the fact. Communication with them has been timely but the issue is left unresolved. Will not be using them again. And honestly surprised I'm not seeing more bad reviews. Hopefully they aren't deleting them to maintain face.

Submitted on Friday, Jun 24, 2022

D and D Drain

5 Star Review by

We were experiencing a bad clog in our bathroom which resulted in water coming up in the shower when the bathroom sink would run and the water was draining VERY slowly. We tried snaking ourselves and used Liquid Drano MAX w/ boiling water flush to no avail. I finally gave in and decided to call a plumber. I usually let Google reviews guide me to the right professionals and chose D and D Drain because of their stellar Google review score and affordability/honesty seemed to be common themes within their reviews, two qualities that mean the most to me when having someone work on my house. Robert was literally at my house within an hour of making the call and had the clog gone an hour after that - for an affordable price to boot! He was kind and courteous and did a great job cleaning up afterward. Will definitely be using D and D again for any future plumbing needs!

Submitted on Thursday, Apr 21, 2022