Submitted
by Elizabeth Ward on 02/10/2024
5 Star Testimonial by Elizabeth Ward
Mr. Appliance of OKC were great. They repaired our Sub Zero quickly and professionally. Their technician Logan was amazing. They diagnosed the problem and fixed it with in 48 Hours. Logan even made a follow-up visit on a Saturday to make sure everything was working. Already having them look at 2 other appliances. Fantastic experience. Liz E.
Jason, my tech, was very knowledgeable, efficient and quick. Explained things great, was on-time, helped me with my frozen foods. Great experience!
Submitted by Angela Buckelew on 07/18/2024
I had a great experience with Mr. Appliance. I was assisted very promptly when in an emergency situation. Jay, who helped me, was very thorough, figured out my problem and fixed it accordingly, and was very fair with the pricing. I will certainly call upon Mr. Appliance again when the need arises and would recommend them to anyone needing repairs to their appliances.
Submitted by Nancy Walker on 07/12/2024
My service Technician, Jason, was very knowledgeable and efficient he diagnosed the issue with my LG refrigerator in less than five minutes. The part had to be ordered of course and took a full week to get in. Luckily it was not a dire issue that left us refrigerator-less for the week. So not Mr. Appliances fault but aggravating none the less. He did the repair very quickly and we were very happy with him. I definitely recommend the company.
Submitted by Lisa Kelley on 07/06/2024
problem with my dryer not drying correctly and the clothes were coming out wrinkled. They came out and checked the dryer. They said the problem was that our vents were clogged. (I was not understanding how that could be as we have a brand new home and have been here only a year.)
So we called another tech to come out and check our vents. Guess what? It was clear as a bell, in fact here are the pics he provided us. So I called the company twice bc I had been charged a service fee and an additional fee which left our bill $171. I still do not understand how they can charge this and nothing was fixed. The company offered to come back out but I honestly don't trust them now all I wanted was to be charged the original $119 fee and be refunded the rest. The company refused to refund the rest of the fee. Very dishonest!
Submitted by Felix Salas on 06/27/2024
Logan and Jay were awesome, professional, and knowledgeable. They replaced a bad relay on our refrigerator/freezer and then had to come back out the next day because the compressor went out. Logan told us that it would take 3 hours to fix it and he was on the money. I have used Mr. Appliance before and they don’t disappoint.
Submitted by Mechelle Williams on 05/25/2024
Jason was FABULOUS!!! Professional, shared cause of problem and prevention of further issues, what to watch for, was incredibly courteous, knowledgeable, safe, neat, and repaired my frig. Perfectly!! TY SO MUCH for superb service and delightful experts! SM
Submitted by Susie Kelley on 05/24/2024
We are very happy with the service we received from Mr. Appliance! Chris our technician was great and very knowledgeable and helped us decide to fix or replace our washing machine. We are glad we took his recommendation. We will be calling him for any other needs.
Submitted by Lisa Budzisz on 05/10/2024
Everything went perfectly. Our technician, Ray, arrived at the beginning of the offered service window to the minute. He was knowledgeable and efficient, polite and personable, and finished in 33 minutes. The cost was lower than expected, making repair over replace an obvious choice.
Submitted by Sharon Ferrell on 04/12/2024
