Submitted by Jen B on 06/21/2024
A/C wasn’t cooling; called a few places but only Direct Air could come out same day. In less than 3 hours from the call, the a/c was working! Excellent communication and service!
Air tech was very good… arrived sooner than originally expected which was as good. He knew exactly what to do and was quick and efficient and a nice guy.
Submitted by Tristan Schardt on 07/01/2024
Second time out, different issue.
Same tech, Joe. He did an excellent job diagnosing the issue and fixing it. Very quick response time, 10 pm email on a Friday night, and tech here at 10am Saturday. Price was fair.
Tech came out in the time frame provided. He was very professional and worked through the issues and got the problem. Thought the cost of service was very fair and would recommend Direct Air in the future.
Submitted by Alex Oblein on 06/29/2024
I called at 7 am in the morning and got an 8 am scheduled appointment. These gentlemen showed up before 8 am. They were very professional and fast working to get our unit functioning properly. I had them check the freon which was a pound low but out dated. There amazing work is what SOLD me on the freon swap, since AI have an Uncle as a Chief Engineer for Mercy Hospital, whose licensed and could have done it. I passed it on to Direct Air for great customer services and promptness on getting us fixed. I highly, highly recommend Direct Air to anyone in need of their services. Thank you all again team! Great job well done!
Alejandro AJ Webb
Submitted by Wuud W2hollotyps on 06/14/2024
Couldn’t be happier with this company. Not only did they come out on a holiday weekend (on Sunday no less), but they got the call, arrived onsite, and were finished repairing my AC unit within 45 minutes total. Price was fair and the technician was professional, honest, and informative. Would highly recommend.
Submitted by Hunter Brodrick on 05/26/2024
Wish there were 10 stars! 2 technicians arrived promptly, listened to my explanation about needing new thermostat wire (diagnosed by another company in 2 visits).
Direet Air guys set about with their own diagnosis and the problrm didn't involve thermostat wire at all but was a control wire!
In short order they went into the crawl space, removed old wiring and ran all new wiring to the condensor.
They even swept up after themselves!
Very professional gentlemen.
And this company is extremely affordable-. A friend who has an HVAC business in New Jersey had given me an idea what a new thermostat wire should run and Direct Air was spot on with what I paid This will be my heating and AC company from now on.
Submitted by Jeanne on 05/15/2024
Josh was the tech that came out to do my free tune up through OG&E and I was worried they may try to sale something to me, but Josh was very polite and professional and came in and did his work and did a very thorough report and just recommended and showed me what he thought needed to be repaired but didn’t try to push anything. I would definitely recommend direct air for heating and cooling. And if you have OGE definitely check out the free AC tune up because it was legitimately free.
Submitted by Jacob Tallant on 04/17/2024
Wonderful service. We recently used Direct Air for their plumbing services. We had multiple toilets and sinks installed, along with a water line and hot water heater repair.
Not only were they fast and professional, the plumbing employee returned on Christmas Eve to ensure the job was completed. They truly care about the customer, making sure the job was complete on the holiday, sacrificing his time to complete it.
THANK YOU.
Submitted by Toby Sonka on 01/10/2024
I recently had the pleasure of using Direct Air for a water heater installation and I couldn't be more satisfied with the services. The worker who assisted me was not only highly professional but also exceptionally polite. Their expertise and courteous approach made the entire experience seamless. I highly recommend them for anyone in need of reliable and top-notch plumbing service!
Submitted by Claudia Rossy on 01/10/2024