Top notch company. Locally owned. Very professional. The technician showed up on time. He diagnosed the issue quickly and had my Samsung dryer working like new. I highly recommend this company.
Submitted by Quality Building Maintenance, LLC. on Friday, Jul 19, 2024
They were able to diagnose and fix our built-in refrigerator at a fair price. Very professional staff. Took extra care with our wood floors. Two other repair companies were not able to fix the issue on multiple occasions.
Submitted by Jed Parmenter on Monday, Jul 15, 2024
The technician that came to our house was outstanding. Clearly, he had experience in the industry. He was very helpful, professional and quick to replace the part for our refrigerator. I will recommend this service provider to all my friends.
Submitted by Jeff Sanders on Friday, Jul 12, 2024
Billy was the epitome of customer service. He had to return twice due to the age of our refrigerator and the need to order parts, and cleaned up after himself thoroughly and answered all our questions. I’ll ask for him again anytime we have an appliance issue!
Submitted by Debra Thomas on Thursday, Jun 20, 2024
The customer service women, Kendall, was very helpful and got me scheduled me quickly. My service guy, Matthew, arrived right on time, was polite and listened to me recapping what was wrong. He quickly went to work found the issue, got the part and fixed the issue. Price was about what I thought would be. If the need were to arise would use Mr. Appliance again.
Submitted by Kathy Dye on Friday, Jun 14, 2024
Would not recommend. Was charged over $700 to replace a few parts on a 9-year old range. Currently, a comparable range brand new would cost $529.00 at Hahn Appliance. Attempted to discuss situation and miscommunication with owner, whom was unwilling to provide reasonable solution. Company is focused on profits over customer satisfaction.
Submitted by BB Realty Partners on Monday, Jun 03, 2024
I feel very good about the work that William performed on my dishwasher. There was no guessing. He told me exactly what was wrong and what the cost would be. His demeanor was Professional and he had a pleasant personality. I have used Mr. Appliance before and was equally pleased this time. I highly recommend them.
Submitted by Jerry Cockrell on Thursday, May 16, 2024
Very responsive to the original request to come view the unit for repair. Unfortunately it needed replacement. Part was ordered, shipped and installed in less than 5 working days. Technician was on time, uniformed and professional. All notifications were via email & text so no confusion on time of installation. I would highly recommend this company for any repair work that you may need for your refrigerator.
Submitted by Kenneth Richardson on Monday, Apr 22, 2024
Mark was wonderful! He was friendly and so knowledgeable. When he diagnosed our fridges issue within minutes of seeing it because he's seen the same issue before, I knew I called the right place! He got the parts ordered and was back out in less than a week to replace them. Our fridge is working great now! Couldn't have asked for a better experience! Thank you Mark!
Submitted by A Lewis on Sunday, Apr 14, 2024