Submitted
by Important Information! on 02/14/2024
5 Star Testimonial by Important Information!
Beauty-Crete just installed a sidewalk that wrapped around my home and refinished and stained my backyard patio. Quality of work beyond what I expected. Price the most fair and reasonable. On time quick and efficient. Very polite. Definitely recommend and would use again.
Absolute worst company ever! The salesman Scott was nice and with promises of a 10yr warranty and boasts of decades in business, we felt good about hiring them to coat our pool deck. Everything was going well until their crew made a huge mistake and did not smooth out the texture finish on our coping creating a very ugly edge on our pool.(see pic) We notified Scott, He was very apologetic and we were assured they would fix it. They sent the crew back out with some sort of grinder to try and grind the texture down. I express concern about them damaging our pool tile so the owner Wes calls me and basically says I’m an idiot for thinking they would damage our tiles because that would result in them having to pay to replace them. Well lo and behold they damage the tile all around the pool (see pic) so another call with Wes happens. He was an absolute jerk to us over the phone and cussed us out for no reason. All of this because HIS crew made a huge mistake. He finally agrees to give us a discount on the job, which still cost us thousands of dollars but we agree just to be done with it. Fast forward a year and the coating was already chipping off, they gave us paint to touch it up ourselves. I did that the first year but it’s only deteriorated more and more in just the 2 years we have had it(see pics) We tried contacting them for the warranty in which Wes called my husband and said “here is my competitors number, see if he will fix it for you” laughed and hung up. After going back and looking at other google reviews it seems they are fake, check Yelp and others and you will find their real ratings with tons of bad reviews. This company is awful, product is awful and won’t last long plus the warranty is a joke. Do yourself a favor and learn from my mistake before you waste thousands of dollars with this company!
Submitted by Jennifer Roberts on 05/29/2024
Beauty Crete is an amazing company to do business with. We have had them do two projects for us and both times they have exceeded expectations. Crews were on time and on schedule. Price was within budget and very competitive. Would definitely recommend Wes and the Beauty Crete team for your next project!
Submitted by Shawn Pipkins on 11/04/2023
Wes and his crew were awesome. They clearly communicated what they could do to enhance the beauty of our patio and totally delivered on their promise. We are happy beyond words.
Submitted by Doug Rodgers on 08/11/2023
Jesus and his partner did an amazing job laying our cool decking. This was a major project and the quality of work they did was outstanding. They were here working long hours in 100+ temps and watching them work amazed me. Thank you again and please let Jesus and his partner know how awesome they are.
Submitted by Hannah Hodgens on 08/09/2023
We hired Beauty-crete to pour a decorative patio around our pool. It looks amazing!! They were professional did AND respectful of our property and time. Willnise them again for future projects.
Submitted by Omar Lopez on 06/26/2023
I've never worked so hard to spend money in my life. They would not get back to us with a quote after several follow up calls/emails. Every time their excuse was they needed to check with Scott. If Scott is the sales guy that came to our home he was unprofessional and odd. You should really reconsider who you send out to people's homes and who you're giving responsibility to with your company's future projects/finances. I'll take all of this as a red flag to not spend thousands with this company. Beware!!!
Submitted by A on 06/12/2023
We contracted with Beauty Crete to install a new porch/patio & decided on a stamped concrete with a taupe colored stain. We were surprised when we were told that the concrete was coming in mid-afternoon on the day that they poured, but figured they knew how long it would take to get things done. When the truck did not arrive as scheduled, we were told by one of the crew that they were waiting on someone to bring the color for the stain, so it was late afternoon by the time it arrived. When the concrete truck arrived, we were shocked that they directed the heavy truck to back all the way down our driveway instead of shuttling concrete from the street, but in hindsight, they were probably just trying to save time. Since they got a late start, they were hurrying, and still working as it was getting dark. At one point, my husband realized that they were actually using their CELL phones to shine light on the concrete, so he set up some work lights outside so they could finish the job. A few days later, we realized that the color wasn't looking like the color we chose and I noticed that the empty bags in our trash did not match the brand or color we had selected. When I asked about it, Wes, the owner came out and looked at it and assured me that even though it was a different brand, it was the same color and that it would take about 30 days to cure and develop the final color. In the end, the color did not change, so instead of a taupe, we have concrete the color of brown mud. There are several low spots where water stands and leaves white calcium deposits, and two cracks developed within the first 9 months. One of the cracks was sealed by Beauty-Crete but it has since gotten bigger. The response to our complaint was that it's concrete, it's going to crack... If you're thinking about using this company, just realize that they will likely cut corners and you may not get what you paid for. I would not recommend this company to anyone.
Submitted by Nancy Johnson on 11/14/2022
They repainted our pool deck and the following year it was coming off. Called and sent photos and they came back redid the whole job at no expense. The crew they sent were very good and responsive to our concerns. I highly recommend this company!
Submitted by Lisa Pollino on 09/23/2022
