Submitted
on 04/10/2024
5 Star Review by
When trenching was done in our yard while we weren't home, they damaged our sewer line and didn't notify anyone. Two weeks and a few plumbing issues later, Jason from Mr. Rooter came out last minute, between his other jobs, and discovered the problem. He went to finish other scheduled jobs and came back quickly to repair 4 feet of our pipe. Fast, efficient, and great quality. Definitely keeping his number handy. Thanks!
They were so quick to come out in the morning and get our hot water tank back up and working again! Called in at 8 and they were there at 10:30 and done in an hour.
Submitted by on 07/01/2024
Brad called shortly after I had left a message for service. He told me when I should expect him, and he was within minutes of that time. He was very patient with us, explaining everything clearly and very easy for us to understand. He was friendly and professional. We have scheduled a follow-up appointment for a problem he found that needs to be addressed before we have future problems. We would highly recommend Brad, and Mr. Rooter!
Submitted by on 06/17/2024
My main line had a block and I couldn't use any water in my house. I called around looking for the best availability and was happy that Jason was able to come out not only same day, but within 2 hours! He was fast, knowledgeable, informative, and friendly. I will definitely be recommending Mr Rooter for anyone I know in the future that needs a plumber. I couldn't have had a better experience.
Submitted by on 06/14/2024
Very good experience with James. He came out on a Sunday and was friendly and efficient. He returned on Monday with a new hot water heater which he installed. He had to replace 2 pipes which had corroded and he finished up on Tuesday. I was very pleased with his work ethic. I highly recommend him to anyone with plumbing needs.
Submitted by on 05/07/2024
Excellent prompt service. They were able to have a technician to my house for an emergency within four hours of calling. Brad was able to sort the issue out and fix everything correctly. Very happy!
Submitted by on 05/07/2024
Bradley was awesome! I called my request in and got the answering service (this was on a Sunday night) and he called back within minutes… he arrived in less than an hour and was done in 30 minutes.
Submitted by on 05/06/2024
Called with a clogged kitchen sink on Friday. They were able to send Jason out that day!! He was great. Explained what was going on and the ways to keep it from happening again. I would call them again and ask for Jason
Submitted by on 05/03/2024
My technician from Mr. Rooter, named James, was absolutely phenomenal. In fact, it was only minutes after he left that I called a friend that needed plumbing work and encouraged her to give them a call. Not only did he fix our problem, but gave me the price upfront, Was clean and effective with his work, was very patient and didn’t rush out. Even when I set up the initial appointment, I could tell that this woman was representing her company very well with her kindness and sincere concern for me. I will absolutely use them again, anytime.
Submitted by on 03/27/2024
