I scheduled Eugene Gutter Service well in advance and confirmed the appointment ahead of time. No one showed up or called on the day of the appointment. I called multiple times and emailed with no response for days. After leaving a review online I received a call back that they’d be out the next day. They said the storm kept them from installing on the day I was scheduled. Note, the storm was after my scheduled date. They waited until the last 30 minutes of install to tell us if we paid with cash they’d take 10% off. We rushed to the bank while they complained about having to wait. They also missed an entire section of the house and asked for picture proof when I called them. They returned a couple days later to complete that portion. Did they remedy the issue of the initial review/complaint? Yes. Would I hire them again? Absolutely not.
Submitted by Cassie Stavros on Thursday, Aug 29, 2024
These guys are truly fantastic! I recently hired EGS to replace two sections of gutter (one was 60ft long) and to clean out the rest. They were reliable, prompt, knowledgeable, and honest. They couldn't finish the job b/c it turned out the fascia was rotted and needed to be replaced. They helped me find the company to replace that, then returned afterwards to finish installing the long gutter. I wasn't charged for the job until it was 100% done. They left my yard spotless.
Submitted by Dana on Thursday, Aug 29, 2024
Eugene Gutter Service did a great job on the installation of my new black gutters after a recent exterior paint job on my house and garden shed. Communication was excellent with flexibility in the timeline between the paint job ending and new gutters installed. The job was done quickly and professionally with a high level of personalized attention to our requests. Exceptional customer service!
Submitted by Jackie Lester on Wednesday, Aug 21, 2024
We have used this company for a few things around our property. The work is superb as always, Kevin the owner is always very helpful with his knowledge and guidance. I would highly recommend Eugene Gutters for all of your gutter needs.
Submitted by Lynda Khoury on Saturday, Aug 17, 2024
Eugene Gutter Service did a excellent job installing gutters on my RV port. They used quality gutter products and installed the gutters very securely to the RV port. I’m very satisfied with their quality installation. I will definitely use them again.
Submitted by Jimmie Riggs on Tuesday, Aug 15, 2023