Kevin was simply awesome and very friendly, very informative about the furnace and AC unit. I felt like he actually wanted to make sure we were in a very good position versus just coming to do a service job.
Submitted by Robert Jerand on Monday, Jun 17, 2024
Our gas furnace of 28 years old began to show signs of failure, so we decided to replace it, got bids, etc. The best explanation for options, and the best price, was by Anderson. We contracted them to do the job, which was done in a day. The furnace worked fine, but the internal circuit breaker popped occasionally. Steve, the owner, was quick to respond, and suspected the smart thermostat (intermittent problems can be hard to pin down), so bypassed it with a battery-powered thermostat, and the problem stopped. We are warm and happy at winter's start.
Submitted by Thomas A Wiebe on Thursday, Dec 14, 2023
The tech showed up to my house to service my AC and heater. He looked at my heater for maybe 5 seconds before telling me I needed a new one and refused to look at the AC claiming it would be in the same condition. I had a different company come out a week later. He was able to fix both of them and told me that my heater had balloons stuck in it which was extremely dangerous. Definitely do not recommend this company to anyone. Tech should not have a job honestly.
Submitted by Mariah Anderson on Tuesday, Jun 27, 2023
We had Anderson install a furnace replacement and AC install. Through the quote process, Steve was very helpful as we looked at various options and he provided a very competitive price. Rachel and Heather did the work itself and we were very impressed with them. They worked hard for a long 12hr shift, kept a very clean work site, and were helpful/flexible with a difficult exhaust vent situation.
Submitted by Ivan Baker on Thursday, Oct 27, 2022
I chose Anderson heating & cooling for new AC and furnace installation after getting 4 quotes from other companies because of great value and nice customer reviews I read online and on Angie's list. The owner Steve came out to talk to me prior to installation and was very professional & kind. On the day of installation technition Heather and Kevin showed up on time and completed the work and they were both very nice to work with. Kevin went over everything when the work was completed and answered all my questions. He was very caring and professional! Thank You Steve, Heather and Kevin for providing excellent customer service and job well done! I will recommend you to my friends!
Submitted by Julia on Saturday, Aug 06, 2022
Anderson Heating and Cooling installed a new furnace 7/18 and we could not be happier with the entire process. After getting 3 other quotes we called Anderson on a referral from someone previously in the HVAC business. Steve responded quickly with 3 options via email and then answered our questions over the phone. The technicians arrived right on time and explained the installation process before they started and did not do anything not "standard" with asking us first. We highly recommend them.
Submitted by Victor Armendariz on Wednesday, Jul 27, 2022
Sent out a Tech named Kevin, he said low on refrigerant could probably use a few lbs. Added sealer and 6lbs of refrigerant, 750$. This made absolutely no difference. He said it could be the thermal expansion valve, but he has never done one. Did a little research and found it to be a fairly typical repair. Mine being a screw connection, not a brazed connection. He said he would call another person. Over a week and never heard back, even after a call and message. Called company and they just asked if i wanted to order the part, would be at least 500$. I asked if this would fix it. They said they don't. I said I don't want to dump a bunch of money into a system and then replace it. I would rather buy a whole new system then just keep throwing parts at it. The lady told me three time I could call someone else. Horrible service. Go somewhere else, don't waste any money with these people. Can't believe a business would pass on replacing a system, just to screw someone out of 750$.
Submitted by Kevin Brown on Tuesday, Jul 19, 2022
I moved into a new house and had Anderson H&C out for inspection, cleaning and tune up of my furnace right after moving in. I started noticing what smelled like natural gas but some said they smelled it and others no, so called the gas company and they said yes, hazardous leak coming from the flex line in the furnace right in front when the panel comes off. I called Anderson H&C to ask them to come repair the flex line that they'd either nicked or missed during the inspection less than a month before and the guy refused, saying I'd have to pay to have them fix it and heating systems have issues all the time less than a month after they come out for inspections. I haven't touched the furnace since they came out. When I said that's the point of an inspection (to make sure it's safe and working properly), he said I had an entitled attitude (??). Never using them again, definitely would never trust them working on my system and called me entitled (??) for expecting to have a safe, working furnace after I paid them to do an inspection.
Submitted by Julie Doumbia on Monday, Oct 18, 2021
Anderson Heating is a great company and I highly recommend them. We reached out for a quote and Steve got right back to us and answered all our questions. We got scheduled to have our furnaces and AC replaced quickly. Steve, Heather and Kevin were very professional and thorough. Steve put in extra time to figure out how to get our system to work properly with new filters. This company goes above and beyond and their prices are the lowest we found with the best service and quality products. I highly recommend Anderson Heating and Cooling.
Submitted by Devi Petersen on Monday, Oct 19, 2020