Submitted
by Jerry Griffin on 07/14/2023
1 Star Testimonial by Jerry Griffin
I had a ductless system put in the home and it has not been able to heat or cool since the first month of operation. I had them come back and they said everything was fine. So we had another company come in and work on the system. They had to charge the system again.They found some issues with the head units and fixed them. That lasted about four months before the unit died again.
In December I had them come in to service the system and try and get it to work again. They cleaned the heads on all the units and re-charged the system(a unit this old should not have to have the system charged, let alone charged again).
Once again the system does not work. So this is July, it is hot, and nothing works. So I went in to see if they will do anything to remedy the problem, I was told that it only has a one year warranty and it is past that time. He was very polite in telling me it’s my problem, but it’s my problem. Even though I showed pictures of where the leak was at initial installation.
I had a Bryant system installed that should last a long time, and spending $20k in two years you would expect a bit more in quality and service.
I will not be doing business with them again, there are other companies that will stand behind their work. And they will not be getting business from the company that I work for either.
Your tech was impressive diagnosing the problem and fixing it fast. A really nice guy too.
Submitted by Charles Rust on 07/12/2024
The folks at Day Heating are very professional and very courteous, They show up on time and work very expeditiously. Very pleased with everything they have done for us
Submitted by Derek Barclay on 06/24/2024
We have always had a great experience with Day Heating. This time we had Forrest as our technician. He was professional, polite and did an amazing job.
Submitted by Krystle Kuester on 05/30/2024
Great folks and skilled installers. We needed a new HVAC system and hot water heater. Got quotes from 4 vendors. Paul from Day was awesome to work with regarding equipment, rebates, and costs. The crews arrived on-time, were overly helpful in answering questions, pleasant, and professional. Installation was over 3 days, every day on-time, on schedule, and positive attitude. Completed install on schedule, walked though operation of system, and they even went above and beyond to ensure that mistakes that were made by the original system installer (not Day) were corrected. They proactively looked to resolve prior installation issues, which was super helpful and appreciated. I would highly recommend Day Heating and Cooling.
Submitted by Bryant Baehr on 04/25/2024
Heater died and I had their technician came out and he isolated the problem to the Ignition Control Board. This heater has a single printed circuit board with spade and plug connections. Technician was knowledgeable and the cost was $99 for the diagnosis. They called the next AM to discuss the price and wanted $950 to replace the board. I ordered the board online for $200 and replaced it myself. Took about an hour and there was nothing complicated to deal with. Hate feeling like I'm being taken advantage of. The replacement board I received was OEM and exactly the same as the original one. Overcharging customers who are without heat doesn't feel like a way to get repeat customers or good word of mouth reviews. Won't go back.
Submitted by Jerry M on 02/03/2024
I basically needed an entire new system. Originally, my ductwork was in the crawlspace and was continually being ruined so my option was an entire new system in the attic. I had at least four companies entirely ghost me after giving me a quote because of its complexity. Luke at Day Heating was able to design a great system for my needs. He and the entire company have been incredibly accommodating and thorough, almost to a fault. The installers were actually disappointed that they couldn’t be here when the system went online to see at work. Day Heating doesn’t service the Portland area because of the travel expenses and after hearing my nearly one year search for a company to do my system, he chose to show pity on me and help me out. The one local company that gave me a quote but not for the system I wanted, was very nearly the exact same price. I am so happy with the experience with Luke, Ahren and the team that I will recommend them to everyone I know.
Submitted by Jason Jackson on 11/28/2023
I am 100 percent impressed with this company.
I've used them for the last 10 years for maintenance and just recently for a full install.
They were extremely helpful through the bid proces, the installation and the payment process.
Submitted by Matt Lawyer on 10/22/2023
Amazing company! Gary and his team did an amazing job on my complete furnace install! Very affordable Uber professional installation great company to work with very happy with the results could not find one thing out of sorts after the job!! If I could give six stars I would!!!
Submitted by Jeff Walters on 05/25/2022
