Technician arrived in the window allotted time in a clean well organized van. Technician was in a company uniform looking professional. He was friendly and spoke very highly of the company he works for. Explained all steps he took to diagnose the problem and had repair parts on his truck. Washer was fixed quickly and efficiently. He cleaned up after himself and asked if I had any questions. Very happy with this appliance repair company and will use and refer them in the future.
Submitted by Chuck Dawson on Wednesday, Jul 17, 2024
George was awesome!! Came equipped with an ignitor for our oven as that is the most common problem they have. Unfortunately our oven was a little more tedious than most; but he got it fixed up. Very nice guy, highly recommend.
Submitted by Jason Cupp on Wednesday, Jul 10, 2024
I was very impressed with my whole experience with Mr. Appliance. Our technician was Bo who diagnosed and fixed the problem with our gas oven in less than one hour. He was awesome. I'll definitely use Mr. Appliance for any appliance issues we have in the future.
Submitted by Cheryl Montgomery on Tuesday, Jul 09, 2024
Did a very nice job. The tech was extremely organized and efficient when working on the appliance. Very happy with the work and would use the service again. It was a little pricey but cheaper than if I had tried to do it myself and possibly caused more problems.
Submitted by Doris Russell on Tuesday, Jul 09, 2024
My repair guy was awesome very easy going and very helpful and seems very knowledgeable on equipment . They where recommended by couple of people and it was the best decision I I normally do the work my self if it's wasn't my busy season. And made me more comfortable with them had everything done in about an hour. Thank you.
Submitted by Robert Fitting on Wednesday, Jun 19, 2024
Excellent customer service and ease of scheduling. Great ongoing communication via text, including a specific two-hour window and even a photo of the technician assigned to our problem. Hats off to our technician, Bo, who was friendly, courteous, and really knew his stuff. He was able to quickly diagnose the problem we were having with our upright freezer, and now it’s working great again. All of this for a very fair price. Highly recommended, and we will be using them again.
Submitted by John Devorick on Monday, Jun 17, 2024
We had a great experience. Mr. Appliance communicated with us well before and after the appointment. They even included a picture and name of the mechanic that would be arriving. The mechanic was friendly and knowledgeable. Prices were fair. Highly recommend and will be using Mr. Appliance again for future needs.
Submitted by Christina Alexander on Saturday, Jun 15, 2024
Wonderful company. The ladies I spoke to on the phone were very courteous and knowledgeable. The tech showed up on Thursday, knew right away what was wrong, called the office to see if the part was there (because there was only 1 showing available). It was reserved for another customer, but they ordered mine and it came in the next day. Tech returned Monday and replaced it. Tech was very friendly and professional. I will recommend Mr. Appliance to my friends and family. I can't really remark about the cost because I haven't had to get a repair done before, but for how fast the part came in and the fast service, I believe it was worth it. Great job by James! Definitely a 5 star business!!!
Submitted by Bobbi Jo Koch on Monday, Apr 29, 2024
Great service! Bo was timely, efficient, and fixed the problem. Professional and reliable. Wonderful service to have for my clients in home improvement and real estate projects.
Submitted by Michelle Nestor on Monday, Feb 26, 2024