Member Reviews

5 Star Review by Tanesa Sanchez

Honest Reliable Affordable !! Citiwide Public Adjusters is the company to turn to, if you have need a public adjuster. This company was phenomenal in all aspects of communication and referrals. I had a water main meter valve break in my home which, resulted in almost 24 hours of water running into my basement. I called Citiwide Public Adjusters late Saturday night and my call was returned immediately the next day. I scheduled for them to come out and assess the situation and not even an hour later I had a company scheduled to come out and begin the process of cleaning up. Citiwide Public Adjusters dealt with every aspect of my homeowners insurance and seeing to it that the claim was well suited to cover damages and the personal property that we lost due to the water. This company has been around for a very long time and has established excellent rapport with both their clients and the companies that they deal with. They took the headache of my problem and dealt with it. I highly recommend this company for their professionalism, knowledge of their business services and how I was treated as a client. Trust me, you will be satisfied with all they do. I just want to add, their fee is unbelievably reasonable. I couldn’t be more grateful and satisfied with Citiwide and the great company they sent to do the cleanup. I know there is one review on here that is a little questionable, don’t let that stop you from contacting Citiwide Public Adjusters the honest, hard working reliable public adjuster that works for you and puts you the client first! Thank you Citiwide Public Adjusters for everything you helped us with, and making us feel valued and a priority during that stressful period.

Submitted by Tanesa Sanchez on Thursday, Jun 27, 2024

Citiwide Public Adjusters, Inc

5 Star Review by Saul Axelrod

I am 100 % happy with the services I got from Citiwide PA. There were significant repairs necessary. The house looks better than ever, and the costs were kept to a minimum. Harry, the president, always responded to our correspondences quickly and took care of all our needs. It is a great company.

Submitted by Saul Axelrod on Monday, Apr 01, 2024

Citiwide Public Adjusters, Inc

5 Star Review by Rob Marranzini

Couldn't have been more professional and thorough. Citiwide knows what they are doing and I would highly recommend them. Just a note, it took a while to resolve but not at Citiwides fault. My insurance dragged their feet, Harry was on it every step of the way, so lease be patient. Insurance companies are doing everything not to pay, and Citiwide knows how to get them to pay. Thank you again

Submitted by Rob Marranzini on Wednesday, Nov 08, 2023

Citiwide Public Adjusters, Inc

1 Star Review by Carrie Phelps

It wouldn't let me reply to YOUR reply on my review so I'll give you another one. Dean certainly did NOT see all the damages as some were upstairs and he had issues with his foot and he didn't want to go up there to see them. I made him go in the back yard to see some of the outside damages to the home. He knew I had already contacted the insurance company from the start and he had that estimate before he came out. He was over 35 minutes late for the appointment, which I was pretty gracious about since I had been up since 5am, with 2 hours of sleep, and drove 4.5 hours to be there early to meet him at the time HE requested at noon on a Saturday. The conversation at my home could have easily been a phone call or email. If your original rate is 32% (I was quoted 35%), then I think you should let people know that. It isn't even the rate that bothers me as much as the bait and switch, the lack of professionalism, and lack of concern for my personal time. Dean had already told me how easy this would be to resolve, and that he often works with my insurance company, and they tend to be very responsive. I'm not sure if you had all this information available to you while writing your reply to my review. I wanted you to know what really happened, and the used car salesman vibe that the entire interaction brought.

Submitted by Carrie Phelps on Wednesday, Oct 11, 2023

Citiwide Public Adjusters, Inc

5 Star Review by Ryan Dittes

I had a PowerSurge at my home and my insurance company was giving me trouble with payment for the claim. I called Citiwide to hlep me out and dealt with Harry. He was OUTSTANDING from start to finish. He answered all my questions throughout the process and fought the good fight to help me get money towards my repairs. I would highly recommend Citiwide to anyone!

Submitted by Ryan Dittes on Friday, Sep 29, 2023