Submitted
by IRIS GOLD on 05/26/2022
1 Star Review by IRIS GOLD
I am very disappointed with the customer service of this company. I purchased new shower doors to upgrade my bathrooms. The second time I purchased I did not want to spend the extra money for protective coating. But they charged me for it anyway. So then Mark came to show me how the coating works and saw my shower door wasn’t performing as it should. It was fine by me. So they replaced it and this new shower door is horrible. Water stains galore. I’ve called a few times emailed numerous times to both Brian and Mark with no return calls or email. They are very nice at the purchase end but have if you have an issue with them there is horrible customer service. So I guess I’ll manage with these stained doors and when they bother me enough find another company to deal with. Just a heads up if your purchasing from them. Unfortunately this is my only recourse.
Affordable Custom Enclosures have done both of our bathrooms and did a beautiful job. I had a problem and called them for help. They were incredible and solved it easily and professionally. Thank you Mark, Brian and your great team.
Submitted by Jolene Cooper on 05/06/2024
I had a great experience using this company for a large custom mirror and a shower enclosure. They were very professional
and great to work with. Great service and communication! Very happy with the final result for my master bathroom!
Submitted by Elana Collection Inc. on 10/25/2023
What a Company! We had a shower glass enclosure installed earlier this year. Mark and installers were excellent and very reasonably priced. 8 months later, we had a question about the door sweep and they immediately sent someone out to take care of it at NO CHARGE. Now this is a company that stands behind the product. Would HIGHLY recommend!
Submitted by Lonnie Kaplan on 11/28/2018
Great service! Mark has an incredible memory and remembered us years after we initially purchased. Very easy to work with too. Affordable installed our glass shower and has serviced it as well when the door sweep silicone got old and came off. Joe came out and in 15 minutes had removed, cleaned, replaced the sweep, and re applied all the silicone including walls to threshold. Joe was extremely efficient, happy and personable. Great company all around.
Submitted by Trish Lingle on 09/14/2018
