Member Reviews

5 Star Testimonial by Phillipa Ashby

Sales manager Birdy has been a joy to work with. Very accommodating when trying to parse selections. Goes the extra mile to help meet changing deadlines. No matter in person, on the phone or via email - customer service at its finest. Thank you!

Submitted by Phillipa Ashby on Friday, Aug 02, 2024

Avalon Flooring - Philadelphia, PA

5 Star Testimonial by Whitney Posternack

I am the designer at Match Remodeling and worked with Stephanie to identify and source wall, floor and trim tile for an incredibly complicated job. The existing bathroom was beautifully tiled with a chair rail but the client wanted to add a shower to the space. Stephanie was able to match the existing materials so we could replace the floor and match up two of the walls to add in the modern shower. We (and our client) couldn't be more thrilled with the completed project and the service we got from Stephanie at Avalon.

Submitted by Whitney Posternack on Thursday, Jul 11, 2024

Avalon Flooring - Philadelphia, PA

5 Star Testimonial by Amanda Nigrelli

Highly recommend Stephanie and her team at Avalon flooring. She helped guide us towards all the items we needed for a beautiful bathroom renovation. When we got ghosted by a contractor, Stephanie connected us with a new fabulous contractor who helped us get the job done quickly. The bathroom is even better than we imagined. Very thankful we found them.

Submitted by Amanda Nigrelli on Wednesday, Jul 10, 2024

Avalon Flooring - Philadelphia, PA

5 Star Testimonial by Laura Hartnett

We had a really excellent experience at Avalon Flooring in south Philly a few months ago. We wanted to get rid of the carpet in the living room area of our row home and replace it with hardwood. Mike was very helpful in helping me find exactly what I wanted within my budget. He helped set up someone to come out for the estimate. The project was scheduled pretty quickly after the estimate. The team that came out to do the job were so efficient and did a beautiful job. It makes me happy every time I see what a difference it made in our home. We had some questions after the work was completed and the store manager followed up with me immediately. I would highly recommend them.

Submitted by Laura Hartnett on Sunday, Jun 30, 2024

Avalon Flooring - Philadelphia, PA

5 Star Testimonial by Ashley Macon

I went in to Avalon flooring not sure which type of flooring I wanted in a bedroom. Stephanie was very helpful and patient with me as I went back and forth a few times with my choices. She was never pushy and was really easy to communicate with. She also was quick to offer me similar products that were more affordable, instead of just trying to sell the priciest carpets. Would absolutely recommend her!

Submitted by Ashley Macon on Saturday, Jun 29, 2024

Avalon Flooring - Philadelphia, PA

5 Star Testimonial by Tessa Destefano

Decided to check out Avalon flooring to inquire about a carpet installation for my home that was recently purchased. Stephanie immediately assisted me, showing me various options and quality of carpets to fit what I was looking for. With numerous contractors in and out working on the house, scheduling was difficult so she checked availability and had a guy out within the hour to take measurements and give me a quote. For a process that has been busy with many moving parts this portion was so quick and easy thanks to Stephanie and the other employees at Avalon flooring. Thank you so much and highly recommend!!

Submitted by Tessa Destefano on Monday, Jun 17, 2024

Avalon Flooring - Philadelphia, PA

5 Star Testimonial by Lee Singletary

I worked with Angela to make selections for the build of my new home. She was incredibly knowledgeable, extremely helpful, and reassured I was making the best choices tile and flooring choices based on each room’s form and function. A great experience overall… I’ve even referred friends and family to work with Angela and the South Philly location for their projects.

Submitted by Lee Singletary on Monday, May 06, 2024

Avalon Flooring - Philadelphia, PA

5 Star Testimonial by Joseph DellaValla

From beginning to end our experience at Avalon Flooring was excellent. Everyone involved was courteous, knowledgeable and professional. Our sales Associate in the store (Stephanie) listened to our preferences, explained the product line and then patiently guided us through the many choices. The estimator (Nathan) came to our house, took measurements and clearly described the installation process and prepared a detailed proposal. The installers (German & Brian) came on time and did a fabulous installation, cleaning up and placing all of our furniture into place in one day. From start to finish a great job !!

Submitted by Joseph DellaValla on Saturday, Apr 20, 2024

Avalon Flooring - Philadelphia, PA

5 Star Testimonial by Ashley Primis

We had an amazing experience with Avalon, who installed wall-to-wall carpet in three rooms. Nathan, who came to measure, was wonderful. The installers were first rate. And then, we had an issue with one floor, and they very quickly resolved it and replaced the entire carpet, no questions asked, despite the issue being my fault. I was blown away. Customers for life.

Submitted by Ashley Primis on Monday, Apr 08, 2024