First I will preface this by saying I don't make reviews often. Dave is truly outstanding. This is the second time I had Dave come out and he came promptly. When I asked him why a specific circuit breaker could be tripping due to a vaccum when the others don't his solution was admirable. Unfortunately today, most businesses push "solutions" that result in the most revenue/profit. Rather than Dave suggesting an outright replacement for the circuit breaker he suggested we investigate first by swapping the breaker with one that doesn't have issues to see if it's an outlet wiring issue or a circuit breaker issue. The difference is saving $100 by not getting a new circuit breaker if the issue was wiring related. Most businesses would say to replace the circuit breaker without even troubleshooting, and if it was truly a wiring issue then charge to fix that too when it inevitably trips again. Dave chose saving the customer money and fixing the problem the first time over profit. Unfortunately that's uncommon today. If you need any electrical work done this is the company you want to call without a doubt.
Submitted by Daniel on Wednesday, Jan 04, 2023
The guys were on time, friendly, courtious, and professional. The problem was solved quickly. Our appointment was for a week out, but a cancellation came up, and they got us taken care of right away. I highly recommend Dave Roche Electric!
Submitted by Michele Seidel on Wednesday, Jun 22, 2022
We called Dave Roche Electric after PPL told us we needed an electrician to fix our electrical panel, which was hanging off of the side of our house. They were able to come the next day, but the woman who answered the phone let me know in advance they may not be able to complete any work same day - which we were ok with since they warned us in advance! Dave arrived on time and was patient with me as I tried to get our dog upstairs in case he needed to access the electrical box within the house. He was patient in explaining to me what the issue was, as I will openly admit to having no idea what any terms he was using meant. He took his time to address what the issue was, why it occurred, and how it needed to be fixed, and he offered to fix it the same day. He left to get materials, and returned promptly to get to work. The entire time we worked with Dave, he was professional and courteous. We would recommend his company to anyone, and will continue to use him for any electric/HVAC needs we have in the future.
Submitted by Sara Miller on Tuesday, May 17, 2022
Very responsive to service call with a new customer. Great communication regarding the problem with the HVAC unit. Able to obtain the replacement parts needed when every other supply chain has weeks and months of delays. Prompt return service call to install the replacement parts. Oh, yeah, all at an affordable price! I will now be a returning customer for our HVAC maintenance! I highly recommend Dave Roche Electric Inc!
Submitted by Bill Van Etten on Friday, Nov 05, 2021
Hands down the best electrician in Berks (and probably beyond too) to work with, I won't go anywhere else. We've used them twice now, and both times they were incredibly quick to get us scheduled, ridiculously nice, and super affordable. Their customer service is top notch. I'm obviously not an electrician myself, but I know just enough to be mildly useful at best and dangerous at worst - Zach and Steven explained everything they were doing, why they were doing it, and seemed like great guys all around. They absolutely set the standard for this kind of business.
Submitted by Taylor Hornberger on Thursday, Sep 16, 2021
Zach & Steve were great. We lost electricity in one area of our home. They called prior to coming to let us know they were on the way. They diagnosed our issue quickly and made the repair. They were friendly & professional and cleaned up after themselves. We are very pleased with their work. Highly recommend!
Submitted by David Dawn Boone on Tuesday, Jan 05, 2021
We have used Dave Roche Electric several times over the past few years. When we moved to our new home and needed an electrician we were thrilled they serviced our new area! They are dependable, trustworthy and fair which are all important qualities and sometimes hard to find in a contractor. I recommend them highly !
Submitted by Diane Dixon on Thursday, Apr 26, 2018
Dave Roche himself came out on a service call to evaluate the condition of our pool heater (heat pump). Dave arrived on time, was courteous, extremely knowledgeable and gave me lots of good information about maintaining the unit. The cost of the service charge was reasonable and the total experience was great!
Submitted by James Lewis on Thursday, Nov 10, 2016
I made a call to the office on Monday at 8:45 AM and by 10:45 AM, Dave and Zach were at my house, fixing my electrical issue. Such great service is really hard to find these days! From Joanna in the office to the finished job, it's a pleasant experience. Thanks Dave! They've done it again! Such superior service is unprecedented! Very happy and would recommend to anyone needing electrical services. Thanks so much! -d
Submitted by Deborah Smith on Thursday, Sep 15, 2016