I have proven to be a tough customer due to my expectations of quality and service. Triton has exceeded in both of these area's. They have a skilled workforce that take pride in their hardscape installation and an owner who stands behind his companies reputation. It's not easy finding a reputable company but Triton Landscaping has been a pleasure to work with and extremely professional.
Submitted by Louis Panella on Friday, Sep 08, 2023
Had great initial responsiveness from Triton. Had a very friendly representative come out to prepare an estimate. Nearly a month has passed and my follow up emails looking for the estimate have gone unanswered. I'm not sure if they decided that the job wasn't worth their effort, or what, but I would have expected some sort of response.
Submitted by Beverlee Mitchell on Thursday, Sep 23, 2021
Triton used to be great when John and Rob ran things. The new owners and staff are lazy, unresponsive and overpriced. UPDATE: Since the owner's response is completely inaccurate, let me clarify. I asked for a NEW estimate for a deck on 7/30/20. After literally a dozen emails repeatedly asking for an estimate, they finally sent Gene out. I then had to repeatedly contact them until finally they sent the estimate on 9/24/20. I can't speak for all of the staff, but Ben was literally useless.
Submitted by Justin Szczurowski on Friday, Aug 20, 2021
I had Triton remove a falling down retaining wall and replace it with a 70 foot long wall using landscape block. If I could give them more than 5 stars, I would. Jon arrived for quotation purposes on time and presented himself very well. He emailed me the quotation when he said he would. The work crew arrived and worked for 3 days. They took care not to damage anything on my neighbors property. The wall looks great, no sags, everything is level. No surprises, no hidden charges. Triton was very easy to work with. I would use them again and recommend to others.
Submitted by Craig Moore on Thursday, Oct 22, 2020
I had a fairly massive project at our home... Construction of a 90ft gabion wall to protect our property from eroding due to a huge creek behind our house. We had at least 5 contractors come out with varying estimates. Triton was not the cheapest (nor the most expensive), but you get what you pay for. Between the coordination of providing us timely responses, getting paperwork straightened out w the Township and also getting trucks, equipment, etc. to us...very impressed. Victor, the lead hardscaper, is beyond dedicated to his work, him and his guys worked through rain and paid attention to every detail without cutting corners. Just my experience with him alone warrants 5 stars.
Submitted by Joe M on Wednesday, Sep 23, 2020
We had Triton install new footing for our outdoor riding arena this summer and were thoroughly pleased with the experience from start to finish. They were able to solve a drainage problem we had been dealing with for years and installed a great sand and rubber mix as our new footing. The entire process was completed in a professional and timely manner and we couldn't be happier. We would definitely recommend Triton to anyone wishing to install a riding arena.
Submitted by Companion Animal Hospital on Monday, Jul 06, 2020
Triton was subcontracted by my pool installer for final grading. Their process was well managed, quick and seamless. They were eager to work with me and my budget. The crew was diligent and curious, I would hire Triton for future jobs.
Submitted by Chris Fell on Tuesday, Sep 17, 2019
I must agree with the most recent negative postings. Triton contracted to rebuild slate steps at my home. The material used for joints started to deteriorate within days. John DeMeo, the owner agreed for me to withhold final payment until the issue was resolved. Unfortunately for me, it was a token amount. Almost 2 years latter, calls, texts and emails have not been returned. Too late I contacted the Better Business Bureau to find there have been a number of complaints filed against Triton. I will need to hire a different contractor to fix Triton's bad work. BEWARE of this business.
Submitted by Irv Tannenbaum on Tuesday, Jun 25, 2019
We were very disappointed with a pool/patio design Triton Landscaping proposed to us and then decided to charge us for the full amount of design work that turned out to be poorly designed by a junior member of their staff. John apologized to my husband for the terrible work, explaining the work was not done by their usual experienced designer. We were promised a design within 7-10 days only to find out the person designing our plan was actually on vacation during that time. We finally were given the plan 3 weeks later and we waited another week for the quote - much too late to be considered as we had all the other competitors quotes weeks prior. Triton Landscaping along with Anthony and Sylvan Pools (who couldn't give us the time of day!) obviously weren't interested in our business.
Submitted by Heidi Ott on Wednesday, Jan 02, 2019