Submitted by Mary Ryan on 06/08/2024
Jean was so helpful! Came right up to us, asked if we needed help, offered his suggestions, showed us an open bag item that would come with a discount, put it in the carriage for us and helped us to the register. Amazing customer service !
I enjoy going to lowes because it has a great selection of plants. Their clearance section always have have nice selection of plants , at or below 50% off.
Submitted by Mimi Bates on 08/01/2024
Scott in the paint department was so helpful today! He was patient with our large order and gave great advice. Thank you!
Submitted by Ingrid Matison on 07/31/2024
Don’t buy kitchen cabinets from them! When I finally received the new cabinets after 2 months (they say 2 weeks don’t believe them) they didn’t come for the installation for another 4 weeks! When they finally came, they damaged my kitchen as you can see in the photos while they are taking my old cabinets off.(those cables have power in it and i have 2 kids and a cat!) And when it was time to install the new ones they just left without a word. The next day i called them and they said they can’t install because the cabinets were too small????? They did the measurements WRONG on first day ( i had to pay $70 for measurements) they said they’re going to find a solution but 10 days nothing!! After 10 days when I wanted a refund their customer support manager told me they DON’T cover the damage their crew does???? Plus they wanted to charge me $1664,00 for the labor!!! Excuse me????
Submitted by Jax Tadc (jax) on 07/24/2024
Dave + Madi were super helpful. Turned a previously bad experience at a different location into a spectacular experience at the Mineral Spring. Was able to get seen and helped instantly. All of my questions were answered. Will definitely be making this location my primary one.
Submitted by Whitney Wright on 07/05/2024
Don't buy water here. You pay a bottle deposit fee and a water fee. You put the empty bottle into a machine that should print a receipt so you don't have to pay the bottle deposit. The machine Nevers prints a receipt. You pay the fee again and again. You lug three empties in and find they have no water in stock over and over again. I got tired of this and purchase my water elsewhere now. Today I brought in two empties. They have no registers anymore. The self check out clerk sent me to returns. The returns clerk asked another clerk for help with the return. This clerk told me I have to contact Primo water. Really I never paid Primo. I paid Lowes. They have stolen my money again. I can't even remember how many times they have done this to me. Stealing money is a crime.
Submitted by Lisa Mcnally on 06/26/2024
I being going to this same location for almost four years, so far their customer service is great. Staffs are very helpful by helping me with what I need. Mike N. And Melanie always very attentive and friendly.
Submitted by Sonia Baez on 04/07/2024
Years ago I gave this store a higher rating. As of now, it's a 1 star. Waiting to get assistance for 20 mins is unacceptable. Even after being paged. After watching people stand around talking and others on their cell phones so I left. Went elsewhere ( Home depot) got the help and what I needed. Moving on....
Submitted by Danita Colson on 02/21/2024
Replaced my laminate counter with this awesome butcher-block, and this would not have been possible without the awesome help of Trevor (as well as others) who assisted with me getting everything I needed for this home project. I bit off way more than I could chew but in the end it all came together. Thank you for the help and guidance.
Submitted by Toby Harvey on 07/16/2023