Submitted
by C Rausch on 01/09/2024
5 Star Testimonial by C Rausch
My experience with Terminix has been excellent. I have been with this company for many years. Special thanks to Dean for all his help and being so informative. in resolving my recent issue.I recommend Terminix highly.
I have a bee infestation. Terminix was supposed to be out today 5/28 between 10 - 12. I confirmed multiple times on the phone. At noon, no one has arrived. I check my email for the phone number the email says the appointment is 6/6. Typical Terminix - they are the worst, ever! Why would I want to wait a week to resolve a bee infestation??? Worst company ever.
Submitted by Eileen Kelly on 05/28/2024
Keegan has always providws me great servicw. he always arrives within the schedule timeframe, is sufficient and thorough.
Submitted by Rhonda Coleman on 05/09/2024
John is the best technician, he's always there when I need him. Thanks terminex for hiring him.
Submitted by Penny Nero on 05/08/2024
⚠️ ‼️Caution Advised‼️⚠️: Potential for Misleading Contracts and Service Issues
I strongly urge caution if considering Terminix services due to severe issues with contract transparency and customer service. Despite their prominent name in pest control, my experience has been deeply troubling and costly. The company presented me with a contract that, once signed, was nearly impossible to exit without incurring substantial fees—facts that were not disclosed upfront.
After realizing the nature of this binding agreement, I felt compelled to take legal measures, including issuing a No Trespassing order to prevent their unsolicited visits. The involvement of lawyers was necessary to finally cease all contact with them. The customer support during this ordeal was non-responsive and unhelpful, which only added to the frustration.
Additionally, I am skeptical of the authenticity of many of their positive reviews online; some don't seem directly related to the services provided by Terminix at all. This situation has led me to conclude that potential customers should either avoid this company altogether or insist on a flexible, month-to-month agreement if considering their services. Please be wary and review all contract details thoroughly before committing to their services.
Submitted by Joseph Graziano on 04/24/2024
Love the service and for ticks the product is amazing! The only reason it isn’t a perfect 10 is ants and mosquitoes don’t seem to go down as much as I would hope.
Submitted by Bill Piers on 03/29/2024
Truly a horrible company. They miss every single appointment and have zero accountability. Service is ineffective and not as advertised. Do not get sucked into a contract. Go to any other pest control company but this one.
Submitted by Sara Miller on 02/01/2024
Brian always does a fantastic job. He listens and responds to all questions or problems and resolves them without complaint…. He is one of your best technician…… A Santos
Submitted by Alice Santos on 01/29/2024
Horrible, shady company! Do not use them! They lie and have hidden charges and I still have mice and rats. Do your self a favor and buy your own traps! I'm reporting them to the Better Business Bureau!
Submitted by Gary Mccoombs on 01/10/2024
