Submitted
by Katie Babula on 06/05/2024
5 Star Review by Katie Babula
Communication was great, really appreciated the ‘on the way text’ and the guys were pleasant and got me sorted quickly.
Professional Drain Services live up to their name--PROFESSIONAL
We had same day call back and next morning resolution.. Due to the nature and importance of drain systems, their fast response and fix avoided a crisis.
Submitted by Alan Peck on 05/31/2024
Had a pretty large job: clearing roots and relining about 65' of an old cast iron pipe out to the curb. Took a little over two days and Rob and his crew were great. Very friendly and kept me updated throughout the entire process. Left the place spotless. Wouldn't hesitate to use them again - highly recommend!
Submitted by Will Walsh on 05/22/2024
Rob was very responsive to an urgent call, water backing up into our basement/garage. He was knowledgeable and explained the root cause. He gave me the solution to fix the issue myself in the future. I’d recommend him to anyone in need, Rob has the expertise.
Submitted by Kevin B on 04/16/2024
Super professional. I loved how they explained what and why things were done. Highly recommend Professional Drain Services!
Submitted by Debra Furey on 01/21/2024
Always professional service. They came to my house found a problem in the septic system. Didn’t charge me for the visit when most other companies would have. Honest shop. Second time I have used them with good results.
Submitted by Ken Owens on 01/19/2024
Rob and his crew were great. I had an emergency with my sewer pipe and they got there the same day I called, resolved the issue quickly and then came back the following week for the longer term solution. Price was reasonable, they showed up when they said they would, communicated throughout the job and finished in a timely manner. Highly recommend!
Submitted by Michael Kiefer on 11/03/2023
Thank god we sent the first people who arrived and this local company came in and explained what was happening with our pipes after looking through a camera. We have an older home and the material used on our pipes through the decades is varied to say the least. Friendly .. VERY KNOWLEDGEABLE, no desperate crazy quote and sales pitch. RI based (watch out for RI phone numbers with no address!!)
Submitted by Pamela Young on 09/15/2023
We contracted Professional Drain Services of New England in June and had a great experience. They were responsive to our initial calls, explained everything during the inspection visit, followed up immediately with a detailed quote, provided high quality work with a professional team, and went above and beyond cleaning up after the job was done. All this and we came in under budget which was transparently communicated. Responsive, honest and high quality is how we would describe our experience. and definitely would recommend to others without reservation. Wish there were more businesses with this level of service!
Submitted by Todd Boehler on 08/14/2022
