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Granite Depot of Columbia Reviews

Submitted by Jennifer Owen on 05/16/2024

5 Star Testimonial by Jennifer Owen

Overall

Jeffrey was a pleasure to work with, provided an accurate time line of installation and was helpful when we had a crack in our granite during install.

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5 Star Testimonial by Parker Bobb

One day we “dropped in” to Granite Depot asking for information and quotes for quartz countertops. Cameron Kelly was available and welcomed us right away. She patiently answered our numerous questions and took us to tour the slabs. Cameron was polite, professional, well-spoken, and extremely knowledgeable. The very next day, she had an appointment available for us to place the final order. Cameron made us feel that our decisions were important and helped us carefully weigh options down to the tiniest detail, again, her extensive knowledge coming into play. She gave us confidence that our money was being well spent. We have placed our order and look forward to the install of our beautiful new countertops!

Submitted by Parker Bobb on 07/02/2024

5 Star Testimonial by Larry Wilson

Granite depot, sales rep Jessica amazing to work with; five stars rating ..!!! Here is why in November 2021 my wife and I was looking at some expensive marble to go into our new kitchen. Therefore our home won’t be finished until May 2024. Total cost $40,000 . We present to Miss Jessica that our home won’t be completed until 2024 and we didn’t have enough money to purchase that expensive marble at the time . However she asked could we deposit $9000k down and she will work with us throughout the process . Keep in mind marble prices increase every year. So in the end the company held our Marble product for 2 1/2 years and later installed finish product throughout the home built process and allow us to make our final payment after install. What company does that only a company who cares about the customer(s) . In addition if it wasn’t for Miss Jessica as an awesome rep , I don’t think the process would be as smooth…

we thank you !!!!

Submitted by Larry Wilson on 05/30/2024

5 Star Testimonial by Karen Summers

Great customer service! Helpful & good pricing! We LOVE our counters! Jeffery is great to work with!

Submitted by Karen Summers on 05/23/2024

5 Star Testimonial by Debbie Benson

Granite Depot (specifically Jeffrey Ray) went above and beyond what I hoped for in the way of product, service, follow-up and time of installation! They were so helpful in guiding us through a timeline for renovating our kitchen and what should take place either before or after the countertops were installed. We were so pleased that we’re starting another project with them. Below are the before and after! Thanks again, J&D Benson

Submitted by Debbie Benson on 05/16/2024

2 Star Testimonial by Erica S

My boyfriend and I had our countertops installed a few months ago. I noticed this after the guys left and it’s bothered me ever since. The staff is nice enough and I like the stone itself (the one I picked out was actually sold and I didn’t find that out until installation day so the stone in the kitchen isn’t exactly what I picked out. It’s the same rock I guess but the slab I wanted was apparently spoken for… also because of an error is their measurements we were without a kitchen sink for a couple days) but this drives me nuts! I walk into the kitchen and can see it. I bathe my babies in the sink and I can see it. It’s just filled with clear caulk. My parents got their counters done by another company and there is no gap. I am annoyed every time I look at this. can’t say I recommend. Also as another review mentioned yes, the crew that installed our countertops hardly spoke English and it was hard to communicate with them effectively with any questions or concerns.

Submitted by Erica S on 01/16/2024

5 Star Testimonial by Joshua Sasso Kane

Jeffrey with granite depot did a fantastic job and was beyond efficient knowledgable and couldn’t have helped me making my decision for granite easy as pie.

Without a doubt I’ll refer endless people to them. The time frame install to the customer service is top notch.

Without a doubt will use them again.

Submitted by Joshua Sasso Kane on 08/14/2023

5 Star Testimonial by Heather Emmer

Mischa at The Granite Depot was a phenomenal help and support when shopping and picking out my countertops for my kitchen and bathrooms. Her expertise and customer service from the first time I called have proven to be a wonderful experience for me. First time shopping for quartz, and she went above and beyond with each step of the way.

Submitted by Heather Emmer on 08/13/2023

5 Star Testimonial by Bob Brown

Cameron Kelly was wonderful to work with! She was extremely helpful and explained the entire process very well. Communication was open and effective. I chose a stone called ATLAS which I picked out at Arcadia Surfaces. I was offered the chance to see my countertop layout prior to the slabs being cut, in case I wanted the color layout changed up a bit. I am BEYOND THRILLED with how everything turned out!!! To say I love it, it is a drastic understatement! The installers were pleasant, quick and really knew what they were doing. They allowed me to install my bathroom faucets prior to them putting the sink bowls in, which made that task so much easier. I highly recommend Granite Depot for your countertops and any other surfaces you want to upgrade. I've included pictures as well.

Submitted by Bob Brown on 07/19/2023