Submitted
by Mindy Rizzo on 03/05/2024
5 Star Review by mindy rizzo
My screened in porch has the easy breeze system, which was installed 4 1/2 years ago. Some of the panels Had scratches so I needed the vinyl replaced. I contacted Eric, brought the panels over on Monday morning The next day I was contacted that the vinyl was replaced and they would be able to reinstall my windows and also repair one screen that was torn. Special Additions gives prompt and courtesy service. Easy to work with. I would Highly recommend Special Additions
Special Additions built an EZE Breeze back porch for us seven years ago and did a great job. It is still in good condition but when I cleaned the panels recently I damaged a vinyl panel and broke several pins, latches, etc. during the cleanup. They fixed the panel and supplied me with the various hardware items that I needed to finish the job. Their office manager, Dori, was very helpful and is a pleasure to work with.
Submitted by Michael Hartzog on 08/29/2024
Although it’s been about 4 years since we had special additions turn our screened porch into a 4-seasons room, they still stand behind their products and service. They came right out and fixed our panels damaged by the recent hail storm for the price of this review. How can you not love a company that puts customer service first? Highly recommend these folks for any screened or 4-season work.
Submitted by Kathy Smith on 06/28/2024
Special Additions installed an aluminum patio cover (solid roof pergola) in 2017. The installation was done quickly and professionally and we've really enjoyed our covered deck ever since. Recently, we had a minor issue so completed the warranty request on their website. Within days, Trevor contacted us and scheduled an appointment. He came out the next day, assessed the issue, made a temporary repair and ordered materials to complete the job. Within a few days, the necessary repair was made, and he even adjusted the rain gutter!
The point of this review is to say that Special Additions stood behind their work, did what they said they would do when they said they were going to do it. Their communication and professionalism were refreshing in today's contractor environment. I highly recommend Special Additions.
Submitted by Steve Switzer on 06/07/2024
They were very courageous, and easy to work with. From day of measurement to installation was about 4 weeks. Install was done on 1 day. Back porch is 12’ X 18’. The door is really a good quality doors
Submitted by F Dayne Davis on 01/30/2024
