My project was a small guest room that needed walls, trim and ceiling painted. At one time the roof leaked so there was even some repair work needed. Rodrigo completed the project beautifully and quickly. I'm so pleased, I will definitely use CertaPro again and will ask for Rodrigo.
Submitted by Debbie Ausbec on Tuesday, Jun 18, 2024
Lance is great and the team that painted my house was fantastic! I will definitely use them again! I just recommended CertaPro to my son who lives in Colorado. Y'all did a wonderful, professional job, and the added interior decorator advice was perfect!
Submitted by Laurie Stark on Friday, Jun 07, 2024
I am so pleased with CertaPro Painters of Lexington. Lance came out and gave us two estimates, one for the interior and one for the deck. We were pleased with both and hired him on the spot. Next, Hannah called and walked through the contract and financial end of things. She was very thoughtful and took care of everything. Roney and Priscilla's team were our painters. They were fast, efficient, friendly, and professional. I would definitely use them again and highly recommend them to friends and family. Lance, Hannah, and Roney's team each get 5 stars! Great job!
Submitted by Cathy Floyd on Monday, May 13, 2024
First they painted my garage. I was so pleased that I had them come back and paint the house trim. Communication is clear and they worked to accomodate requests, changes and our schedule.
Submitted by Laurie Holt on Thursday, Apr 18, 2024
CertaPro was a very professional team. Lance returned every phone call and answered all my questions. The painters Jimmy and Luciano met all of my quality control concerns. I definitely recommend this company.
Submitted by Marcy Steiner on Saturday, Apr 06, 2024
I received a mailing from CertaPro of Lexington right about the time I needed some work done. On a whim, I decided to give them a try. After getting a couple quotes, I decided to go with CertaPro and, boy, was I delighted with my decision. The price was fantastic, the work was excellent, and the overall experience was probably one of the best I have had. Everyone I worked with from Lance Carpenter to Hannah in the office to the painters that came out to do the work was more than awesome. Highly recommend.
Submitted by Joe Shahoud on Wednesday, Nov 01, 2023
Lance Carpenter and CertaPro Painters were absolutely amazing to work with. They were so patient with our indecision on colors and helpful with suggestions. Most importantly, the quality and responsibility of their work was like nothing we have seen. They left the worksite clean every day and and the walls look like new! They removed some very difficult wallpaper (worth the price!!) and repaired lots of issues. I would 100% recommend them to anyone and would absolutely use them again!
Submitted by Harry Yelton on Saturday, Jul 22, 2023
Lance was detailed, upfront and honest with his quote. To earn our business he had to better his quote and he did. His crew was experienced, paid attention to detail, neat and efficient. My wife and I are very happy we chose Lance and his CertaPro franchise.
Submitted by Ted Niedbalec on Wednesday, Apr 19, 2023
When Lance arrived at my house, he was polite and thorough. He laid out an acceptable plan of action to paint my kitchen, morning room, living room, two halls, including doors and trim. I scheduled start times with him and then confirmed the times via their office manager. I was told the times would be perfect and they would have a crew ready. Come the start day, the crew arrived on time and worked most of the day. They were polite. Come the second, third and fourth day, the crew didn't show. I would only hear from them 15-30 mins prior to being on site. One excuse was a broken vehicle which they said happened that morning, they were to be on site at 1:00. The next day 30 mins prior to being on site I received a message that they had food poisoning. Strange they just found out 15 mins prior to working. That evening they confirmed they would be on site the next day. I thought it was strange they were finally over food poisoning so quickly. The head of the crew confirmed times with me and still never arrived. I called the office and they said he was enrute. This was 30 mins after confirmed time and with only 2 hours left in day to work. When the crew left the first day, they replaced all the switch panels. I thought this odd as the walls still needed a second coat (notice photos below). However I learned they had no intention of putting a second coat on the wall. When I called the office they said the crew reported only needing to complete some patch work and trim. I too run a small business and had to move my clients and cancel them due to the lack of professionalism of informing me in a timely manner and lack of work. I have 4 kids and one in a wheel chair. I made sure to have the kids occupied and out of the painters way during the designated times. The chaos in the house, due to the job, had made if difficult for my son to manuver in his chair. This was expected for some times, but now we are left in this disarray as the walls are unfinished.
Submitted by Suzanne Myers on Friday, Jul 23, 2021