Submitted
by Edward Mondo on 06/04/2024
1 Star Review by Edward Mondo
So I have insulted the young lady in the accounting department because she read to me what the contract says about renewing the contract. I did not renew the contract we canceled the contract which had already expired 2.5 years ago. So why are we getting billed for a contract that was already fulfilled.
10/10. Amazing work by Sonitrol at my warehouse. Highly recommend to anyone.
Submitted by Alex Horton on 09/06/2024
Pam was able to get my issue resolved quickly. She was so super helpful. She is the best!!
Submitted by Courtney Young on 06/06/2024
After being out of town, you come home to find a porch door wide open. After multiple attempts to contact Sonitrol to schedule service, it is now FOUR days later without a response from Sonitrol. I hope they're better for emergencies...
Submitted by Tulane Grad on 12/07/2023
I called in the ask a general question about my account. Pam took my call and not only did she resolve my issue but she addressed every single concern I had and may have. Pam wanted to make sure I was satisfied with the way Sonitrol treats its clients as well as making sure I had a pleasurable experience. Thank you so much pam. it's never a chore to get great customer service when I deal with you and your team.
Submitted by Veronica White on 11/22/2019
