They have a staff that doesn't help at all, they should have people who speak Spanish, these people who are here don't solve your problems at all, they don't even try to look for things sometimes.
Submitted by Estuardo Mazariegos on Monday, Jun 10, 2024
My on-staff mechanic called in a parts order yesterday. Blanchard located and processed the parts quickly and efficiently. Thank you
Submitted by Marshall Badeaux on Friday, Dec 02, 2022
There truck driver are careless and would rather cause an accident. They need to to teach there divers safety
Submitted by J V on Tuesday, Sep 13, 2022
Blanchard will have my business for life. Scott Sasser and the team made the process of purchasing my first piece of equipment nothing short of amazing. The customer satisfaction and communication was great. Highly recommend this team.
Submitted by William Johnston on Monday, Jul 19, 2021
The only reason I give 1 star and not 0 stars is because of the Parts Department, they have been excellent. I have worked a couple of times with Philip, he is very helpful and knowledgeable. Unfortunately, can’t say the same for the Shop Service Department. I’ve called 5 times over two days. Each time I get transferred by the receptionist the call goes directly to voicemail. The receptionist has transferred me to different numbers to try and make contact, but still unable to talk with a person. I can understand that people are busy and can’t always answer a phone call. But, what is the point of having voicemail if you don’t follow up. I guess they aren’t interested in dealing with a private individual, because no one has had the decency to return my calls.
Submitted by William Reilly on Tuesday, May 18, 2021