Member Reviews

5 Star Review by Rayanne Wilson

The best experience by far ever working with a carpet/upholstery cleaning. They were punctual, friendly, took time in the beginning to go over their process & plan for the day. They made sure to ask if I had any questions & asked me to double check their work before packing up for the day . Everything looks amazing & they took great care of all of our personal belongings.

Submitted by Rayanne Wilson on Tuesday, Aug 29, 2023

Cosmopolitan Carpet & Rug Cleaning

5 Star Review by Diana Schwartz

I was delighted with the job they did on my rugs and with the professionalism and affability of everyone I had contact with. I had 3 wool rugs cleaned. The largest, a 9 ft. x 12 ft. Chinese hand-woven wool rug had been cleaned twice before in Illinois and had some "permanent" staining that "couldn't be removed". Cosmopolitan was able to completely remove any trace of those animal stains. They were a bit pricier than my previous cleaning services, but well worth the difference. Also, the gentlemen who relayed the large rug after cleaning moved heavy furniture to do this for me. They were gracious and a pleasure to deal with. I highly recommend this business.

Submitted by Diana Schwartz on Tuesday, Aug 08, 2023

Cosmopolitan Carpet & Rug Cleaning

5 Star Review by Janet Anderson

The office answered my email inquiry promptly with an estimate. We confirmed it before beginning work and they stayed with the estimated price. Eric arrived promptly. Very friendly and thorough. Handled the tile and carpeting in my dad’s apartment and it looks great. Very pleased and will be using them again in the future.

Submitted by Janet Anderson on Thursday, Jun 22, 2023