Charged over $250 to change an electrical outlet. 20 minutes of work. Contacted them about high pricing and was ignored. When I mentioned never using them again, got a ****-head response from Mike Short. Use anyone else.
Submitted by Jeremiah Gonzales on Friday, Jun 21, 2024
Had to give 5 stars as this company answered my call today, sent 2 electricians out to diagnose and price a repair for us after our home buyers were asking for $$$$ for an electrical repair right before our option period ended. In the end, their fast diagnosis, competitive pricing, and quick estimate generation saved us $800 in our concessions to the buyer. Thank you, AC Electric! We will recommend you to all of our Austin friends!
Submitted by Abigail Diltz on Thursday, Jun 20, 2024
We have had flickering lights, brownouts & power surges for the past couple of years. A different electrician came out and assured me all was safe & that these occurrences are just the joys of living in an older home (1956) After continued electrical drama, I reached out to AC Electric on a recommendation. After taking the time to actually listen to my concerns, they felt the issue lay with the utility co. Sure enough, Austin Energy found an issue at the transformer. (broken neutral) AC Electric took the time & care to visit with me multiple times via phone calls & emails, always expressing genuine concern for the safety of ourselves & our home. I must say it is rare these days to experience this level of care, service & professionalism. I'd give em 6 stars if I could. Outstanding service all around.
Submitted by David Webber on Tuesday, Jan 03, 2023
I had commissioned AC electric for a large electric job lasting more than 2 weeks to do some major repairs to my house. While the progress was good initially, they started doing other projects in the middle and skipping work at my project. After 80% of the project is done they have now gone missing for almost 2 weeks now. Emails and calls to them are resulting in no answers about how and when they would finish the work. I understand they are going through some issues on their side, my project and move in date is now delayed by weeks with no line of sight to when the project will be completed. I would definitely not recommend them for an electric project to anybody.
Submitted by Sriram Bhaiya on Monday, Apr 05, 2021
Scheduled an appointment to get an estimate from Mike to run the electrical for my hot tub. Mike came out to my house and gathered all of the information he needed. He said he'd follow up with me in a few days with an estimat . Never heard back from Mike even after several follow up calls and emails.
Submitted by Travis K on Monday, Sep 02, 2019
Had a great experience with AC Electric when dealing with aluminum wiring (we went with the Copalum solution) and replacement of an old electric panel. Their quote was quite a bit lower than the competition (by a few thousand dollars) but that didn't affect the work - their professionalism and work ethic was stellar. Work was performed on-time (only delay was from the city permit for the panel, not under their control). They went above and beyond to fix minor issues not covered in the original scope of work and were a pleasure to work with. Thanks, AC!
Submitted by Kelly Tice on Friday, Dec 16, 2016
AC came to my house when we did discovered we had aluminum wiring. They did a full cop-alum upgrade and we also had them install some new fixtures in our dining room and an outdoor outlet. Great, professional and quick service! Their rates were very reasonable. The crew was very respectful of my home and made sure to clean up thoroughly afterwards. I'll definitely be contacting them again in the future.
Submitted by Jessica Johnson on Monday, Mar 21, 2016
Mike and his crew installed an RV plug in our garage to allow us to charge a Nissan Leaf using an aftermarket charger. It did take some time to get some answers to my questions and find a good time for the installation. The work is solid and I would call Mike again for future electrical work.
Submitted by Jose Soltren on Wednesday, Dec 30, 2015
They do really good work and are a nice family run business. They are in Southwest Austin, but will go all over the city. I would highly recommend them if you are wanting to get your job done correctly, and just done once. They don't cut corners and they have been in business for many years. Mike and Debbie are truly experts in the field.
Submitted by Paige Jewell on Saturday, Jan 10, 2015