Member Reviews

5 Star Testimonial by Ari Nissim

Great crew, worked hard and efficiently. We had a 5 man team which is larger than any other moving company I've worked with in the past but with heavy objects and a moderate space, it never seemed like too many. Would highly recommend Einstein moving company!

Submitted by Ari Nissim on Monday, Jul 22, 2024

Einstein Moving Company

5 Star Testimonial by L R

I highly recommend Einstein for moving, they are on top of their game. I moved on a Sunday and booked 2 days before. Communication was quick and accurate from the start. The movers showed up on time and were attentive and considerate of how to go about loading my stuff. I specifically want to shout out the two movers, Rance and Geno. They hustled and were a huge help. We were finished in time. Their manager even showed up to check on things and gave an hour of his time to help them without an additional charge. Good leadership, and good business from start to finish. Try them out!

Submitted by L R on Thursday, Jun 27, 2024

Einstein Moving Company

5 Star Testimonial by Kamryn San Nicolas

I had Sam and Brett, from the North Austin facility, unpack me from a POD and into a new place today and seriously can’t thank them enough. They were met with challenges aka the apartment elevator being down, and having to travel from a further elevator and down a long hallway. On top of that, my couch would not fit in the elevator or stairwell and after several failed attempts, we had lost hope and I was almost faced with getting rid of the couch. They were determined in seeing how to make it work and ended up getting my couch up to me. Determined and hardworking would be an understatement to describe these guys - would recommend them over and over again. Will definitely use Einstein for my next move

Submitted by Kamryn San Nicolas on Sunday, Jun 16, 2024

Einstein Moving Company

5 Star Testimonial by Rich Fields

I have been a part of many moves. Almost all of them were horrible. I've used moving companies during these transitions, and every time we had issues a few were major. I've had the pleasure of using Einstein moving company from my past two moves and they have been top-notch. My family's most recent move was a long one. It was hot and it was heavy. However we used Einstein, it was a stress free and they did all the heavy lifting. The two professionals that moved us, Corey B. and Michael F. absolutely killed it. They were fast, focused, and very easy to work with. Really impressive job from these young men.My family will always use the Einstein Moving company. No doubt about it, if you're moving it's Einstein. Thank you Einstein Moving Company!

Submitted by Rich Fields on Friday, Jun 07, 2024

Einstein Moving Company

3 Star Testimonial by Rob W

Overall Einstein was good. The movers were professional, and wrapped and protected everything well. The issue is that the Time/Cost Estimate was very far off. Our movers took about 50% longer than estimated, which also drove the cost up a lot more than expected. Everything arrived well so we are satisfied, but paying 50% more than expected and losing many hours from our moving day was less than ideal.

Submitted by Rob W on Tuesday, May 14, 2024

Einstein Moving Company

5 Star Testimonial by Elizabeth

We recently used Einstein Moving Company for a move from Austin to San Antonio, and they were fantastic! We had more stuff than they had initially planned for, but they got an extra person to help out. The gentlemen that moved our household were super courteous, friendly, and worked really, really hard all day. All of our items arrived safely without any damage. Very thorough and professional job. Highly recommend! Thank you all very much!

Submitted by Elizabeth on Tuesday, May 07, 2024

Einstein Moving Company

1 Star Testimonial by Chris Karim

I have used Einstein Moving Company three times and this most recent time was the worst experience anyone could go through. I was first quoted just over $700 to move my two bedroom apartment to a two bedroom house. I was moving from a second floor apartment to a house with easy access. Granted, I have a family of three so there was a decent amount of boxes (approx 30 boxes) and furniture to move (2 beds, a couch set, entertainment center, etc). My biggest concern has always been moving the 80" Sharp TV I have. The movers were moving everything so well that I really felt like I had nothing to worry about. They were taking longer than the previous times they've moved me, but I was just assuming this was a lot for two men to move within 4 hours. I was anticipating 5.5 hours, however they took 6 hours. That's fine. Let's move on to the reason you're reading this review. I watched the movers damage a wall in my home. I witnessed the movers drop my Polk Audio home theater speakers. They told me not to worry because they would cover everything. All I had to do is submit a claim. Sounds super easy..... Then they left. I began looking at all of my items to see if anything else was damaged. Oddly enough, they did not show me any of my TV's or plug them in to confirm they worked after moving them. Then I found a huge hole in the screen of my 80" Sharp TV. I promptly submitted the claim, provided all the information they needed on my 10 year old 80" TV because all I wanted was for my items to be replaced. After they reviewed my claim, I was told that all they could offer me was a 70" TV made my Hisense (a budget brand). I asked how they consider that a fair replacement and they said that was because my TV was old and because 80" TV's are no longer produced, they only make larger than 80" TV's now. They also damaged my daughters dresser, which was on the claim. They were offering me $60 to replace her dresser or if I take the dresser off the claim, they would offer me an 85" Hisense TV (budget brand). They said this is the best offer they can give me, and offered me $800 via check. When asked again how they consider this making up for a terrible experience of having multiple items broken as well as a wall in my brand new home, they said they are only obligated to replace $0.60 per pound, as required by state law. I wanted the company that I have used three times now to take care of me in the way that is only right. They offer up to $2,000.00 in the claim, but they will nickel and dime you like any insurance policy does when you submit a claim (Shoutout Stephanie in the claims department!). I ended up paying way more to replace my TV than what they sent me via check in the mail. Einstein did call me and offer me $300 off what I paid for my move that day, but that was not in lieu of the TV. That was because they felt that my move could have been done in less than 6 hours. Ultimately, if you are looking for a great moving service, I'd look at any other moving company. If you have expensive TV's or items you do not want damaged, I would strongly suggest you don't have Einstein's move it for you. Einstein had the choice to do what's right for their customer or do what's right for their pockets, and like any bad business, they chose themselves. (I know, I hate the red colored walls too ?)

Submitted by Chris Karim on Wednesday, Apr 10, 2024