We just replaced our roof with Ace roofing and Amous was our project manager. Everything went smoothly as they dealt with our insurance and made sure we were reimbursed properly. The install was done well and the crew was respectful and did a good job of cleaning up after. I hope I don’t need to replace my roof again but will definitely use Ace again!
Submitted by James Allen on Thursday, Jul 11, 2024
I rarely leave reviews, but I want to add to the positive comments listed here. I most appreciated the quick and consistent communication that Maston maintained with me. His team was on time, professional, and clearly skilled. Their prices were reasonable as well. I will use this company again for ANY roofing needs.
Submitted by Michelle Finch on Saturday, Jul 06, 2024
Ace Roofing did a great job on our roof after the last big hail storm. Maston and his crew came in, took care of everything and made sure it was done right. They replaced roof, gutters and even were able to paint. Constant communication with us throughout the process and they worked with our insurance company to get things arranged. Highly recommended!
Submitted by David Solomon on Saturday, Jul 06, 2024
We recently had our roof replaced by Ace roofing. It needed to be done quickly and efficiently and Maston and his team stepped up. Not only are they excellent at their jobs but also honest kindhearted people that are dedicated to making the customer experience as stress-free as possible. Thoroughly recommend.
Submitted by Tallulah McCoach on Thursday, Jun 27, 2024
I recently worked with DJ and team from Ace Roofing for a roofing project involving an insurance claim, and I'm thoroughly impressed. Their communication was clear and transparent throughout, guiding me seamlessly through the insurance process. They delivered exceptional workmanship, using top-quality materials and ensuring every detail was perfect. In addition to the roof, they also replaced fascia boards and gutters, completing the entire exterior package beautifully. They handled all negotiations with the insurance company professionally, advocating for me effectively. The job was completed on time, and my new roof looks fantastic. What truly stood out was their commitment to cleanliness and safety. Their cleanup crew not only left the area spotless before they departed but also returned the next day to meticulously ensure nothing was left behind. I highly recommend Ace Roofing for their expertise in both roofing and insurance claims, making the entire experience hassle-free and efficient.Thank you for making this process not just efficient, but surprisingly pleasant!
Submitted by Tasha Agnew on Friday, Jun 14, 2024
I highly recommend Ace Roofing for your roofing needs. Maston came out promptly to give me an estimate, and once I accepted the bid, the work was scheduled within a few days. The price was fair and competitive to the other bids I received. Angel completed the work in a timely manner, and it looks great. Many thanks to Ace Roofing. I will definitely use them again for my roofing needs!
Submitted by Donna Schmidt on Saturday, Apr 20, 2024
Ace Roofing did a great job with my house. They took care of all of it - shingles, drip edge, replace all vent stacks, rain gutters, and sheet metal on patio cover. Their project manager, Maston Naslund, was great to work with - very knowledgeable. We were delayed for about a week due to weather but they got it done quickly after that and did a thorough cleanup. Thanks!
Submitted by Kerry Conner on Wednesday, Nov 08, 2023
Ace Roofing was great to work with, Maston and his crew did a great job, quality work, and cleanup after the job was done. Maston was very knowledgeable, communicative, and great customer service. Our install date shifted a bit due to availability of the specific shingle we wanted to go with, Maston was on top of the communication and kept us in the loop of status and dates. Once the date came, everything was on time as stated. Great experience, highly recommend Ace Roofing.
Submitted by Brian C on Monday, Sep 25, 2023
March 2023 We highly recommend Ace Roofing. I love my new roof, it's beautiful! Ace Roofing was a blessing in disguise. It was by fluke that I came across this company. Initially, I was calling around to Roofing Companies for information regarding another "Roofing company " that I was unable to find ANY information on. I needed a new roof. I had leaks from a previous storm. I had 2 "Roofing companies give me estimates. One roofer I liked but he started pressuring me to sign a contract and pay him upfront for his services before the first shingle was ever removed. These "RED FLAGS " were the reason I reached out to Ace Roofing. I found them online, and reached out to them for general information. To my surprise, within 10 minutes of leaving a message with a receptionist ( for a call back from anyone), an owner returned my call. I conveyed my concerns about my situation. I was reassured my concerns were valid. We have had 2 homes insured for the last 20 years and never had a claim. This was all a learning process for us. We live in the hill country and Ace Roofing is in Austin. Normally businesses don't /wont come out this far. When I asked if his company would be interested in giving me an estimate I was very surprised when he agreed to come. By the time DJ left my house I knew WE mattered. We had detailed conversations over all aspects of the project. They were very knowledgeable and helpful with solutions to alleviate any stresses I had over dealing with the Insurance company. Ace Roofing has been an absolute joy to work with. Their employees know their jobs. They are ready, willing and able to obtain the BEST results for the client. I was always kept in the loop, via phone calls, email and texts. Nothing, I mean absolutely nothing was ever done without my knowledge or consent I'm 59 and have never felt like " my money" was as good as the next person until Ace Roofing. With this company, I have never felt like just "a number " or " just another pay check". We have been treated with the utmost respect. Promises made promises kept. Above and beyond expectations. Adjectives to describe my experience: Truthful Honorable Punctual Competent Knowledgeable Kind Professional Quality products
Submitted by Janice Wines on Wednesday, Apr 05, 2023