Submitted
by Tomas Arellano on 11/28/2023
5 Star Testimonial by Tomas Arellano
Daniel & Toby were great to work with. We had some minor install hiccups on our sliding door, but Toby was quick to return and get them resolved (on the same day). The window installation had no issues. They are reasonable on price and very responsive. We plan to use them again for our window/door needs in the future.
Had over half a dozen window companies come and give estimates, but never giving the full details of installation. I have viny siding and interior shutters, which is not a simple install. When I asked salesmen about it, they all informed me that was not a problem. Accolade was honest and up front about installation being difficult and explained in great detail how the install would be done.
I changed my mind numerous times on type of windows, color, glass, manufacturer and frames. Accolade was very patient and gave great support for helping make the final decisions.
Install was August 30, 2023 and the house was much cooler for the remaining of summer. With winter winds, found some windows having air leaks and Toby was at the house within a day to add additional caulking and check that all windows were air tight.
The windows look great and have definitely added to curb appeal.
Submitted by Lynn Flippen on 06/11/2024
Toby and his whole team, from start to finish, have provided me with an amazing experience.
Initial conversations with Accolade vs. competitors was so smooth - Accolade didn't try and upsell, or try and talk me into any other product that I needed. Toby gave me the pros and cons to all options, and the whole process, which I greatly appreciated.
When it came to installing - it went perfectly. We had a lot of windows to replace, so it took 2 full days. The crew was on time, respectful of the house, and knowledgeable. Toby did final walk throughs with me and even noticed (I didn't) one screen missing, which he promptly ordered, and delivered it and installed it himself once it arrived. When doing the final walkthrough, he even came back at the end of the day to clean some very hard to reach windows so it would look perfect.
We have had the windows for almost a year and all has gone well. No leaks, cracks, issues, or breakage. Some windows have taken a bit to get their bearings and are still adjusting, but we can open/close/lock them just fine.
Big thank you to the Accolade team! Especially big shout out to Toby who went above and beyond for this project.
Submitted by Liz Deagle on 05/14/2024
We replaced some windows and they looked so great, we decided to replace a huge bay window. Accolade, and especially Toby, did a fantastic job for us. Highly recommend!
Submitted by Cathy Miller on 05/14/2024
We had our windows replaced with Accolade. They did a great job, and any issues were quickly and completely resolved. Would work with them again!
Submitted by Ed Cameron on 05/04/2024
I have always found Accolade to be knowledgeable and professional. More importantly, when an issue occurs, they are quick to respond and make any required corrections.
Submitted by Gregory Dono on 04/30/2024
After getting a few quotes on this project, I went with Accolade Exteriors due to their customer service. Initially I was working with a previous rep and even when he left I still felt like I was given high quality service during the transition. Overall, Mateo and team made the process feel like a breeze and I highly appreciated their flexibility. Additionally, the day of install I felt like they had a high attention to detail and made sure my project came out exactly like I wanted.
Submitted by Aaron Kelley on 02/13/2023
