Submitted
by Mark Marsicano on 01/23/2024
4 Star Review by Mark Marsicano
Today 1/23 when into the store to buy an air filter for my HVAC. There was a nice young lady there to assist me with my purchase. She looked up my phone number and verified which filter i needed. Things had been changed around and she could see I had questions. She was so nice and kind especially since it was early in the morning. I for one greatly appreciated her assistance and kindness today.
Went in two days ago with a simple faucet stem repair, old dude with beard behind counter clearly didn't want to help me. I kept asking questions and he was clearly annoyed at my plumbing ignorance. Went to ACE Hardware and within five minutes had a washer and it was fixed. I'll NEVER EVER go near this Locke place again, train our employees people!
Submitted by Drs Jr on 09/07/2024
Came in yesterday and could barely get any help from anyone without an attitude or aggravation. Decided to just go somewhere else, but heard something about being short staffed, so I went home and checked indeed and found a listing from this place. No wonder service is down. Pay your people a living wage and they would have a better attitude. Expect you to sell, deliver, load, unload, know all the products, and yet can't pay more than 31k SALARY???? (FYI, burger flippers are make my more than this starting off now) In today's market!!!!! Will never purchase from them or any affiliated store to this company again.
Submitted by Dalton Pierson on 08/14/2024
Great place for contractors as well as homeowners you can find a lot of things here, just not a lot on display, but great store. Lots of help too.
Submitted by Jeanette Asgekar on 12/17/2018
Excellent customer service. Knowledgeable staff. Very clean and organized. They know their stuff... You can ask anything able plumbing and they know. They sell professional grade items.... Much better than other places that sell low grade plastic components.
Submitted by Mike Robb on 05/31/2018
