After using the company once, I was happy with the results and wanted to use this again. I had a much different experience than the first time. They told me they would send someone out to take measurements the following day, but never called me back to tell me when. That threw off our schedule, and I had to be the one to follow up with them the next morning asking if anyone was coming. They said they left early for the day, so they forget to follow up with me... We scheduled for the following day, and the guy that came out was over 30 minutes late, which made me run late for my work meeting. They advertise granite starting at $35/square foot with install and materials, which would have meant my countertops should have been around $3,150.00, but they ended up quoting me over $7,000.00! I told them I just needed something basic as we were planning on selling the house. I asked what happened with the drastic price difference, and they sent me pictures of the granite they had for $35/square foot, which were hideous and would clash with our island. I told them so, and they never responded with any alternative. Also, I'm not fond of doing everything by text if I'm spending $7,000.00. I guess I'll be using a different company.
Submitted by Ashley C on Tuesday, Nov 28, 2023
We couldn't be any more pleased with our experience working with AA Granite Fabrication Center! From the two very kind and professional young women who work in the front office to the young man who came to measure, as well as the two young men who did the installation - each and every one were professional, kind, and patient! The entire process was flawless and we would highly recommend this company without reservation!
Submitted by Candace Hecht on Tuesday, Aug 30, 2022
We had a dark gray quartz countertop that we wanted to replace with something brighter. Betsy patiently showed us the choices we had and helped us decide. She sent someone to measure to be sure the dimensions were correct. The installers, David and Raoul, did a great job with expertise and care. They cleaned up well. We are very happy with our new light kitchen and the professional and caring staff of the company.
Submitted by Daniel Moon on Tuesday, Mar 01, 2022
After I talked to several granite fabricators and decided to go with AA Granite. Mike, the owner is a great business man - not only he knows how to talk to his prospective customer with reasonable price, but more importantly, he provided me some great ideas and solutions. The installation team was also great - they spent the time to diligently adjust the countertop to make sure the seams are seamless. Believe or not, they left about 10:30PM until the job was done. And the result exceeded my expectations !!
Submitted by David Sun on Friday, Jan 31, 2020
We had a mishap during the holidays. Our mother in law left some food coloring out in a bag that leaked overnight on our white counters. We tried everything to remove the stain and realized it was not going anywhere. The stain was very large so we decided we had to replace the section. This is when we decided to reach out to AA. Mike and Nancy were great to work with. They were fast to respond & understood the situation. I was able to locate the same stone (which was not easy) and they took care of the rest. They picked up the stone, came over to measure, removed the old stone, and put the new stone in. Looks better than it did before. We were worried about our back splash breaking during the process but the team took their time and were patient and everything went flawless. We are having them do some small projects with the leftover stone from the slab we had to buy. Do not hesitate to work with them. AA+
Submitted by John Leeman on Thursday, Jan 23, 2020
HIGHLY RECOMMEND! Can not say enough good things about AA Granite. I've been trying to get granite in my Kitchen since March, have been given the run-around by more than a half-dozen places, been without a sink/water for the last 6 weeks (fiasco company), and have seen and heard every excuse and BS answer known to man. Here is the SHORT STORY..... 1) AA Granite which actually has granite on site, no fancy showroom but a real shop with real working professionals. 2) Paul. Make sure to request him to measure your job. He's been doing this for 20+ years and is absolutely fantastic, precise, and accurate. 3) Armando. Request he do your install. He has been doing this 20+ years and is an absolute perfectionist!!! 4) Pricing. Face it Granite and Fabrication is not cheap but the Owner cut me a deal that was less than the "previous fiasco company" and quite a bit less than Home Depot!! Here is the LONG STORY..... Been thru it all ..... the no-shows, Companies who said "your kitchen is too small, not worth my time", Reps who are clueless to the product they are supposedly selling, measure and cut people who just started yesterday or maximum 6 months ago, companies that have 100s of 4"x4" or 12"x12" samples in their showroom but maybe only 10 slabs in their back room, football size warehouses that they don't want to pull the granite in order to view the entire slab, and people who couldn't take an accurate measurement if their life depended on it. Been thru it all!! THEN FOUND AA GRANITE which actually has granite on site, no fancy showroom but a real shop with real working professionals. The most important point I learned between March and December is that there must be someone who knows how to take correct measurements. If they are wrong then it will all be wrong!!! MEASUREMENTS. And AA Granite has the best! Paul. He's been doing this for 20+ years and is absolutely fantastic, precise, and accurate. Make sure to request him to measure your job. He was also very helpful in suggestions and what will and won't work or what would work better and why. I told him "here is what I want" and a couple of points he explained why or how an edge or a cut would work better. Always my decision but I was thankful for his suggestions as it's extremely hard for me to conceptualize how everything will meet together and the final finish. INSTALLATION. Again AA Granite has the best! I hadn't slept the night before because of the previous company's fiasco (which is why I was without a kitchen for 6 weeks!) but install went perfectly!! Armando and Gustavo did my install. No slight meant to Gusavto but Armando has been doing this 20+ years and is an absolute perfectionist!!! They showed up on time and worked from about 9am to just after 5pm. Armando made multiple small and intricate cuts to ensure a perfect fit. He took his time to make cut and fit exactly right. Not "almost". Not "close enough". They also went above and beyond their scope of work. I had 3 outlets that I had bought extenders with longer screws and Gustavo had explained they don't get into electrical work. Which was fine, I understood that. But towards the end of the install I looked and found Gustavo had attached my 3 outlets!!! And they completely cleaned up!! It's those little things that are the difference between "chocolate chip cookies" and "chocolate chunk cookies" (excuse my poor analogy!). AA Granite also has a location in Lewisville that I am going to check out after the Holidays. That location carries a lot of smaller end or left-over pieces and I want AA Granite to come back to put new granite on my master bath vanity. Until then I'm just going to enjoy having a working kitchen with granite counters!!!
Submitted by Sue B on Thursday, Dec 26, 2019
I am redoing my kitchen and needed some advice regarding a granite support issue. I will not be replacing my granite in this redo but the people at this company took the time to look at photos and advise me on the support needed for my granite high bar. I will definitely use this company when I redo my bathroom and when I eventually replace my granite. Great customer service and great people to work with.
Submitted by Margie Dess on Monday, May 06, 2019
AA Granite & Fab is a great company!! Amazing customer service & quality work!! Quick and efficient installation!! Highly recommend!!
Submitted by Jasmine Garcia on Tuesday, Jul 10, 2018
AA Granite Fab was amazing. Everyone there were wonderful to work with. They came and took measurements for a quote, and did a beautiful install, quickly and efficient. Will definitely use them again and highly recommend them to anyone!!!
Submitted by ScubaSteve (ScubaSteve) on Wednesday, Jun 21, 2017