The Nick & Terran team stopped by today and did a great job assessing my problem areas gave excellent advice. They explained everything in detail and we’re very thorough with the work. Great job, awesome guys!
Submitted by Reginald Liddell on Monday, Jul 31, 2023
It's good to have a company that you know will not just help you, but go above and beyond to do their BEST to help you. For a being in a bad situation, we had great service by PuroClean and our Service Team Leader, Nick Esquivel. Water damage to our 1st floor happened the day before we were leaving for an out-of-state vacation and our insurance agent suggested we use PuroClean for their professionalism and thoroughness. Nick was definitely on top of things! From the start we really felt the professionalism and that we could trust Nick and his team with our house while we were away. Nick worked hard until they got the job done that day removing all our flooring that needed to get removed. It just kept going and going to the point where he thought they were almost done, but stayed another hour because it just kept going and eventually took out 95% of our 1st floor flooring. They also provided a lockbox for the house so they could check on the drying of our walls until we came back from vacation. Thank you for all your hard work!! Thank you also to Senior Project Manager, Ryan Bickerstaff, for being a resource on helping me prepare documents to invoice my insurance company for the water removal we did as homeowners before PuroClean came to help! Overall, great team at PuroClean! I would definitely recommend using them for restoration if you need it! As a side note, we decided on using our own contractor for the restoration phase of our water damage claim.
Submitted by Rachel Sofia Chung on Monday, Jun 26, 2023
We had a good experience using PuroClean during the first phase of our insurance claim. Their team, let by Nick Esquivel, were knowledgeable, professional, courteous, and committed. Despite unfortunate circumstances, PuroClean and Nick made it easier to get started on the restoration by performing flawlessly during the clean up.
Submitted by Randy Emens on Friday, Jun 23, 2023