Submitted
by Kevin McEvoy on 08/15/2021
5 Star Review by Kevin McEvoy
I would highly recommend Exclusive Elevators to anyone. Oscar is the owner and dedicated his personal time and attention to the project throughout. His skilled crew were pleasant to work with, respectful of our home, cleaned up at the end of each day and performed their work to a high standard of quality. Most definitely above and beyond the usual standard of project performance, in my experience. If you want an elevator or lift, call Oscar - you won’t be disappointed!
We had the elevator installed a year ago the construction was very fast and neat after the hole was cut for the stiltz elevator Adrian came out and installed in 2 days we haven't had any issues they just came back to do the annual maintaince even though we where 3 months past our warranty Oscar honored his warranty and did it at no extra charge.
Submitted by Cathy Mitchell on 06/12/2024
Exclusive Elevators provides exceptional service. Their staff is professional and knowledgeable about the operations of the PVE elevators. The owner, Oscar, is extremely friendly and helpful in providing service to elevators which they did not install. I would recommend the company to anyone who is considering a new elevator or seeking service on an existing lift.
Submitted by Thomas Plichta on 06/05/2024
Using Exclusive Elevators was the BEST decision I could have made, concerning an elevator install. This amazing, very professional company installed my elevator in my 4 level townhome. When Oscar, the owner, came to provide the consultation, it was clear to me that he is an expert. He was competitively priced and was very thorough in his explanation of the process, as this was the first time I had an elevator installed and I was clearly a novice. He use to install elevators himself, so he knows everything there is to know about them.
I want to share what was most important to me. It wasn’t just pricing and style, but Oscar and his full staff focused on safety and I felt that I could trust them fully. Often times, I wasn’t able to be home while the install was taking place. I trusted his full staff in my home without me being there. They kept my home clean, cleaned up all debris, and kept me apprised of what was going on, while I wasn’t there.
I rated this company 5 stars, and wish I could have given 10. If you are on the fence of what company to use, look no further. Call this honest, professional company today!!!
Submitted by Cordell Guillory on 01/28/2024
Quick and easy online scheduling, someone called to confirm make/model
Of my elevator and arrived earlier than scheduled which was actually a life saver for me, as I was double booked!
Quick and easy diagnosis and they were able to fix the issue in less than 30mins.
Knowledgeable and professional will be repeat customers. Thanks!
Submitted by Elizabeth Richardson on 12/13/2023
If you are looking for a home elevator this is the company to do the job. They are efficient, precise and clean up after the job is complete. My husband and I are very pleased with Oscar and highly recommend them.
Submitted by Karen Matthias on 12/30/2021
I waited a few months to post this review so I could speak from more experience. Oscar provides incredible service and went out if his way to make sure we were happy with our elevator. We ordered it during some of the worst of the supply chain issues, which were completely beyond his control. Oscar kept us updated frequently on the status and once it arrived worked around our schedule to get the elevator installed. The quality of the installation is impressive. The extra time spent to make sure we were familiar with operation after two long days for him was much appreciated. You can't go wrong with this company and it's owner! And the elevator has gotten a heavy workout and still works flawlessly. Thanks Oscar!
Submitted by East Texas Cowboy on 06/05/2021
We decided more than a year ago to install an elevator in our retirement home by Lake Livingston. After extensive research, we decided that the Stiltz Trio Alta was the best engineered and the best value on the market. They put us in contact with Oscar Hernandez at Exclusive Elevators of Houston and we are so glad they did! One call and he set up an appointment with us at our home. The area where we were considering the installation was small but Oscar measured everything, we discussed the options, and agreed that it would fit. His professional customer service approach reassured us that we would love our elevator! We ordered it and about 45 days later his technicians arrived to do the install. Adrian and Llano were an absolute delight to work with and have in our home. They, like Oscar, were extremely customer focused, professional, highly trained respectful and FUN to work with! The install took 2 1/2 days as Oscar had told us it would and the guys removed all packing materials at the end of each day. I had my shop vac there and they even vacuumed up all the small pieces!
If you’re considering a home elevator, I HIGHLY recommend Exclusive Elevators. The entire process far exceeded our expectations and we LOVE our Stiltz Trio Alta elevator. Working with Oscar and his team is truly a great experience.
Submitted by Rodney Weis on 01/30/2020
Exclusive Elevator is a class act company. Oscar Hernandez and his employees did a fine job installing our Stiltz Duo Alta Lift. We are thoroughly enjoying it. It is quite handy and is durable and made of high quality materials. Any minor issues after installation were quickly handled to our satisfaction. I highly recommend Oscar and his company to anyone considering an individual lift. Google only gave me the option of 5 stars. I’d give them 10 if I could. Great job, Exclusive Elevator!!!
Submitted by Mike Mckee on 08/12/2019
