Member Reviews

5 Star Testimonial by noodle

I had an amazing experience with Tile Zone. I couldn’t be happier with the final result. The customer service was top-notch, and the quality of work exceeded my expectations. I highly recommend this business to anyone looking for quality of products, work, and excellent service. From the moment I contacted, the owner, Mr.Sam was responsive and accommodating. Their staff is not only friendly but also highly skilled. I want to thank to everyone involved in this project, Painter Jose, Plummer Hamed, Tile worker Victor, Carpenters, and Front desk personnel Victoria. Especially, I was blown away by the level of professionalism and expertise displayed by the project manager, Abdel. He is s the most competent, skilled, reliable, and knowledgeable person in this field. He always takes the time to answer any questions I might have and provides me with all the options available from repair to replacement. He also made full commitment to customer satisfaction.

Submitted by Noodle on Monday, Jul 29, 2024

Tile Zone

5 Star Testimonial by Terri Wenzel

Thank you, Tile Zone, for another fabulous remodel! After Tile Zone beautifully remodeled our master bath last year, we decided to contract with them again to remodel our kitchen. It is completely new, from floor to ceiling, and I love it! I appreciate that Sam and his team (Abdel, Julio, Jose, Victoria) are so professional and care about detail as much as we do. From start to finish, daily clean-up to final touch-ups, their work was exceptional. And they even finished ahead of schedule! Thank you, Tile Zone!

Submitted by Terri Wenzel on Tuesday, Jul 02, 2024

Tile Zone

5 Star Testimonial by Cindy Lopez

We had both of our bathrooms remodeled and they turned out amazing. Sam helped and guided me on the tile and cabinet choices that looked good together and Abdel, the project manager was wonderful. He made sure every detail was done correctly. Victoria communicated with us daily on what part of the project is next and time they would be arriving. They exceeded our expectations.

Submitted by Cindy Lopez on Friday, May 17, 2024

Tile Zone

5 Star Testimonial by Ohio BuckU

Love the job Sam and the crew did for my bathroom remodel. My 85yr old dad is moving in with us tomorrow. They were fast to get the job done and did everything perfect. I would highly recommend Tile Zone.

Submitted by Ohio BuckU on Friday, May 10, 2024

Tile Zone

4 Star Testimonial by Annah Chavarria

Had a really good experience with Tilezone. Sam and Victoria were very responsive and very professional. Abdel and his team completed all the small changes (light switches, outlet locations, paint retouch and crown molding touch-ups) we requested. Timing wise, they did go over the timeline (4-6 weeks but completed in 7 weeks). I guess we were expecting workers to be present at our house most of the week, but most days, they were only at the house doing work 3 days out of the week. However, they still did a wonderful job! We are very happy with the finished product! We would definitely work with them again!

Submitted by Annah Chavarria on Thursday, Mar 07, 2024

Tile Zone

5 Star Testimonial by Milind Kulkarni

we had very pleasant business experience with Tile Zone. Sam and his team left no stone unturned to give our home a fresh new look. Our every question was answered in a timely manner from Design phase to completion, and all issues were resolved to our satisfaction. I would like Specially Mention the Project engineer for my work Mr.Abdel. He not only resolved my all queries but also gave us suggestions on selection of materials with reasoning. It was a learning experience for me working with Abdel and his team. We never hesitated to step out of house or town leaving the home on his crew and they never ventured out of their work area. I Thank Sam and his team for doing excellent Job and won't hesitate to recommend his services.

Submitted by Milind Kulkarni on Monday, Feb 26, 2024

Tile Zone

5 Star Testimonial by Terri W.

We had been wanting a total bathroom remodel for quite a long while. After discussions with two other contractors, we decided to work with Sam and his team at Tile Zone. The completed project is absolutely beautiful! They worked with us to choose the perfect products, the project started and ended within the time frame promised, and the crews worked diligently and professionally. We are so pleased with the outcome and love our newly transformed bathroom! When we are ready to have remodel work done in the kitchen, we'll call Tile Zone.

Submitted by Terri W. on Saturday, Jun 10, 2023

Tile Zone

1 Star Testimonial by GaRed

I had water damage in my home due to a pipe bursting in my home. While searching for a company to repair my home I located Tile Zone from a home remodeling magazine. I thought I had done a my research my looking at the google reviews and even checking the local BBB website. I will say this do not always believe the online reviews sometime. Tile Zone left my home more damaged after their work than before the water damage. He tried to have contractors work at my home from 5pm until after midnight and he prioritized clients paying projects in areas such as Friendswood, Sugarland and League City my home is located in the Pearland area just for reference. The trade workers that work with Tile Zone are not his direct employees despite what he tells you. They did such a bad job on my home for example they painted all the walls in my toilet room in my main bedroom but did not paint behind the toilet. He even used an unapproved paint brand on my home despite me providing him the correct information in person and writing. When I asked him to correct their mistake his refused and still demanded full payment. His contractors did not cover anything and left paint everywhere from my cabinets, my granite countertops and even my travertine floors. They did not even bother to cover anything despite being assured they would. Despite having numerous meetings in person, by phone, email and texts with Sam they still did a horrible job on my home. He over commits his company and will prioritize jobs based on who is going to pay him the most money fast. Ask yourself would you pay someone their full contract if they do unapproved work on your home and override your choices even after you provide it to them in writing? So instead of accepting the mistake his company made and correct their errors he decided to sue and put a contractors lien on my home. I would just caution you before you do work with Tile Zone.

Submitted by GaRed on Thursday, Apr 13, 2023

Tile Zone

5 Star Testimonial by krishnakumar balasubramanian

Remodeling has always been an anxious time for us. This was no different when we began researching contractors and professional installers for our kitchen remodel. However, when we approached Sam at Tile Zone there was something very different – in a good way. Sam patiently helped us through the cabinet, tile, and countertop selection process. There was no rushing us or any attempt to push us to “close the deal” with him. Sam and his entire team including Julio and Victoria were sensitive to our specifications and helped us through the entire process from start to finish. Overall this has been one of the most professional remodeling experiences! I wholeheartedly recommend Tile Zone for your remodel projects.

Submitted by Krishnakumar Balasubramanian on Saturday, Jan 29, 2022