Member Reviews

5 Star Testimonial by Shari Blanchard

My Garage And Gates was a joy to work with. Joe was quick to provide detailed estimates on the work we needed done. Hurricane Beryl blew down our entire left side of our fence and damaged the right side. Joe worked with us to help provide several estimates based on our financial ability. They provided my husband a military veterans discount. The crew were all very polite and worked very hard to complete the project in a timely Manner. The clean up was impeccable. Thanks to Joe, the crew, and Garage And Gates, our fence is standing again and looks better then it did. I highly recommend this company.

Submitted by Shari Blanchard on Wednesday, Aug 14, 2024

My Garage And Gates

1 Star Testimonial by Chris Bennett

Update (7/4/2024): In response to MGAG, I don't consider 8 months to be a "very long time" for a fence, they did manage to submit to my HOA and were rejected, resulting in me doing it all over, and I did receive a text about material delivery but again, how is blocking garage(s) acceptable? Regarding warranty, how can MGAG replace all nails, as all are bleeding? Why should I have issues with bleeding nails in an 8-month "very" old fence? My sentiments are summarized in the email which I just now attached. Rating dropped to 1-star. My Garage and Gates (MGAG) built a sturdy fence for a decent price. But: • Communication was a nightmare • Their HOA approval application was rejected so I had to do it • They tried to put the materials on our driveway, blocking both vehicles • They charged for stain, but we can’t see it (photograph attached) • The nails are bleeding Our west fence was falling apart, prompting quote requests from fence companies. MGAG was responsive and provided a quote per my specifications. All quotes were more than we hoped to spend, so we waited. The fence continued to deteriorate, so I responded to the MGAG quoter’s text to accept; crickets. I texted again a few days later; crickets. Then I replied to their email; crickets. I finally called and was reconnected with the salesman. I must stress that frequent communication with MGAG was necessary, but painful. Communications were primarily by email, and because this fence is shared with a neighbor, they needed to be informed–the obvious way is by Cc: on emails. I did, but MGAG refused to Reply to All instead of Reply despite my requests. This was very frustrating for me and my neighbors. Other failures to communicate are pointed out below. MGAG applied for HOA approval with my help to access the portal, but was denied. I applied for HOA approval and easily earned it. Upon HOA approval, my neighbors and I paid our 50% downpayments and work kicked off into the next total cluster phase… I wanted to know what the paid-for stain would look like and requested color options and samples. Only one option, a sample was promised, but it wasn’t provided until just before material drop off, so no chance to request alternatives. When fence materials arrived, deliverers wanted to put them on our driveway. We park in our garage and this was a Monday at ~ 8 AM. If I hadn’t stopped them, both vehicles would've been blocked. The deliverer was annoyed when I told him to put the materials on our lawn and refused. I called MGAG, who said that fence materials are typically put on driveway, but that she’d tell the supplier to put them on our lawn, which they did. Shortly thereafter, the MGAG salesman arrived and asked installation questions, such as if friendly fence on/off panel orientation had to be identical to current. I didn’t care, but I didn’t know how my neighbors felt, so we walked there and asked them; they said that they didn’t care either and went back inside. Then this Einstein asked another fabrication question which required neighbor input. Totally frustrated, I told him he should’ve asked these questions by email to me and my neighbors a week ago instead of just before work. Residential fence replacement typically involves four parties – central house, side, and back neighbors – no single one should decide. OF ALL MY MGAG GRIEVANCES, AND THERE ARE MANY, THE TOTAL FAILURE TO COMMUNICATE IS THE MOST APPALLING. At least a week before work begins, there needs to be an email sent to all parties asking these questions, where each party Replies to All; OR, there needs to be a pre-fab meeting, where all parties are present and decisions made. Work completed 1.5 days later. MGAG asked if I’d like to join the CEO's fence inspection. I said yes, let me look at my calendar. She said he would arrive in 30 minutes. I made it home in time and gave the CEO an earful. The fence is sturdy, as are the gates, but we can’t tell if stain was applied. He said the stain would darken soon; it never did–photograph attached. Finally, the nails are bleeding–photograph attached.

Submitted by Chris Bennett on Tuesday, Jul 30, 2024

My Garage And Gates

5 Star Testimonial by Gary

They replaced our fence with about 60% cedar and 40% Trex with the Trex in the backyard. We love love love the Trex! They did an excellent job and we highly recommend My Garage and Gates.

Submitted by Gary on Wednesday, May 01, 2024

My Garage And Gates

5 Star Testimonial by Joseph Grimes

Crew did a fantastic job. Price was great and quality is excellent! They removed existing fence panel, fabricated and added in a 5 ft gate. The crew was very knowledgeable and clean up after job was perfect. Definitely recommend My Garage and Gates for wrought iron fence work.

Submitted by Joseph Grimes on Wednesday, Apr 24, 2024

My Garage And Gates

5 Star Testimonial by Tracy Achilles

I had contacted a number of different companies for quotes and found My Garage and Gates to be the most professional. From my first meeting with Liron to the constant care and follow ups from my amazing project manager, Aldo. Every member of the team was great to work with and cleaned up spotlessly when they were finished. We love the finished product. Would highly recommend.

Submitted by Tracy Achilles on Friday, Apr 05, 2024